- OpenAI’s ChatGPT has made a splash since its release in late 2022.
- However, the popularity of ChatGPT also comes with various concerns.
- One of the most recent is whether this technology will take away jobs from people in certain industries.
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OpenAI’s ChatGPT chatbot has made waves since its launch in late 2022. In fact, the tool was so popular that it managed to reach 1 million users within five days of its launch.
Since then, the technology has been used for all kinds of tests (from entrance exams to writing resignation letters) and even Microsoft recently announced a new multi-million dollar investment in OpenAI. , which aims to expand the development of technology and use it. Among its many products and services, such as the Bing search engine.
However, with all the popularity of ChatGPT comes various concerns. These may also include the potential for plagiarism in schools or the threat to the work of creatives around the world.
According to a recent SortList study on employees’ and employers’ attitudes to ChatGPT in the labor market, 23% of employees working in the software and technology sector in Europe are concerned about the possibility of losing their jobs due to chatbots.
In fact, 26% of employers in the same sector are considering reducing their workforce as a direct result of using technology. In turn, Millennials in technology and finance are 2.4 times more concerned that ChatGPT will take their jobs.
The financial sector is another area in which employers are looking to ChatGPT as a way to downsize their workforce; However, employees in the financial sector do not see ChatGPT as a threat, as only 14% fear the technology will be used to reduce staff and costs in their company. Despite this perception, 22% of employers consider it an option if they introduce ChatGPT in their companies.
Boss and employee both believe ChatGPT can bring more productivity, but human contact will be lost
The study also shows that 32% of employees experience an increase in productivity thanks to ChatGPT, ranging from 25% to 50%. This sentiment is echoed by 33% of employers.
Employees anticipating productivity gains will use ChatGPT for scheduling; However, 43% of employers surveyed said they would implement ChatGPT as a marketing copywriter.
Although both managers and employees were excited about the potential increase in productivity due to ChatGPT, 40% expressed concern about the loss of human contact.
The study also shows that 46% of those who share this fear imagine that ChatGPT will be used mostly in customer service. In turn, 37% of employers in the software and technology sector said they would use ChatGPT for customer service. 73% of them fear that the human touch will be lost.