Business software systems keep the wheels turning these days. From the way we manage our staff, to the methods we implement in the production process, and the ways in which we deal with our clients, business software has a role to play.
Since your business is unique, you may not find that generic software has what you need, and since you need software that interfaces with all your other business systems, customized or customizable software often offers the best solutions.
Even when software has been designed specifically for you, however, you may find that what works in the developer’s test environment doesn’t work in practice. Can you remember occasions when organizations have told you that they simply can’t help you because their new system isn’t working? Most of us probably can. DevOps Servicenow says that having agile and adaptable software could be the key.
If you’re looking to upgrade or replace your current business software, use these tips to get through the ticklish business of choosing and implementing the changes you want.
You probably know what you want to achieve, but have you defined it? Consult with your teams to determine just what needs to be done to achieve what you want and how that would impact other departments and functions within your business. This will serve as the brief that you hope to fulfill through your choice of software.
If you’re hoping to get ready-made software that will fit seamlessly into your existing systems, be sure to get a 3rd party consultant who is willing to evaluate and troubleshoot possible options. If you need customized software, consult with developers and determine what their approach will be.
Remember, even developer-tested software may fail under real-world conditions, and even if it doesn’t, you may decide to tweak systems in a way that requires adjustments to the software you’re using. Finding out how your developers will respond to these design needs will be important and will guide your decision making.
As users in operations begin using new software systems, they’ll spot issues that are making their work more difficult, or even impossible. Developers who fail to liaise with operations may fail to grasp the issues your business is experiencing, resulting in friction between them and your operations teams. A DevOps approach ensures that these two groups work closely with the mutual aim of correcting issues quickly and efficiently. Together, this united DevOps team will focus on efficiency and a smooth transition, and your business’s ability to efficiently automate workflows and boost profitability makes the entire exercise well worth the effort.
Having reached your initial goals, you might find areas for improvement or decide to adjust systems for even greater efficiency. Once again, close cooperation between developers and operations staff allow for faster, more agile, and more effective progress. All in all, changes should never be a traumatic experience, and ensuring that operations and developers don’t work in silos opens the door to continuous improvement without the pain-factor.
Greater efficiency, fewer errors, and adaptability are all important factors to consider when adopting new software. Smooth deployment is also essential, so when making your software-related choices be sure to keep these goals in mind. Ultimately, the right software systems will help you to boost your business’s profitability while reducing pressure on you and your team. Choose wisely and reap the benefits!