The country’s second largest car company Hyundai is in the news for a new reason. In fact, the company has ended an ongoing dispute with one of its customers in Gujarat. The state of Gujarat asked Hyundai to pay Rs 1.25 lakh to the car owner to settle the consumer dispute. The dispute between Hyundai car owners and the company had been going on for 11 years. That means the car owner had to wait for more than a decade to get this payment. After all, what happened 11 years ago that Hyundai now has to go and pay Rs 1.25 lakh. Let’s find out…
Dispute between Hyundai and car owner
>> The dispute is between Abhay Kumar Jain, a resident of Sabarmati, Ahmedabad, Gujarat, and Hyundai India. Abhay bought a Hyundai hatchback in 2010. Crashed in 2011. They were driving towards Jundal. Then his car hit a rock. The car overturned and fell into the wreckage. All the passengers including the driver survived the accident. 2.75 lakhs was received from the insurance company after Abhay’s accident.
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>> The most important thing in this whole incident was that the car’s airbag did not deploy. The insurance surveyor said the car’s airbag was defective and was a manufacturing defect. When Abhay filed a case against the dealer in the Ahmedabad Consumer Court, the Hyundai representative was absent. The dealer argued that a surveyor could not have determined that the airbags were defective. the dealer argued that the seatbelt may not have been worn while the vehicle was being driven, causing the airbag to fail to deploy.
>> Abhay has demanded Rs 2 lakh as compensation for the airbag malfunction and Rs 50,000 as legal expenses of the company. The court considered this as a defect in the service provided by Hyundai and asked the company to pay a fine. However, the consumer court halved the amount of compensation. After this Hyundai paid Rs 1.25 lakh as compensation to the car owner.
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This is how car airbags work
Airbags deploy automatically when a vehicle crashes. The airbag deploys in less than a second at 320 km/h. In the event of an accident, the sensor is activated and sends a signal to open the airbag. As soon as the signal is received, the inflator under the steering wheel is activated. The blowing agent reacts chemically with sodium azide to produce nitrogen gas. In case of an accident, the nitrogen-filled airbag deploys in front of us and saves the passenger from getting injured. However, if the seat belt is not applied, the passenger is also harmed.