[email protected] | Thursday August 18, 2022 04:11 pm
A new mobile application that allows owners to gain exclusive advantages over electronic commerce platforms, as well as integration with internal ERP and CRM systems (Enterprise Resource Planning; and Customer Relationship Management, for its acronym in English), technical This is part of the innovations that Narrate Company has implemented in its real estate business model.
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The project is part of a transformation process initiated by this company this year, with which it aims to provide customers with a better service, timely and immediate attention to their needs, continuous communication with new and varied communication tools, as well as convenience. wants to provide special benefits. daily life of the residents.
As part of these initiatives, the “Narat Benefits Club” was created, whose value offers, which can be accessed through the mobile application, include a variety of services such as food, pets, services, maintenance and repairs from the store and Includes access to products. , among others.
“We have developed more efficient processes and we have diversified our services, including new technological tools, and we include in our offer a portfolio of exclusive benefits designed for the well-being of each member of the family,” said Juan Carlos Rojas , explained the CEO Grupo Laguna.
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Narrate currently manages more than 100 condominiums in various areas of San Jose, Alajuela, Heredia and Cartago, which house more than 10,000 families.