Over the past few months, a question has been on the minds of millions of people: will artificial intelligence solve the work problem or will it be a social problem for those who lose their jobs due to advances in this technology?
Colette Stallbaumer, general manager of Microsoft 365 and Future of Work at the company, assured that like any new technology that affects the way we work, there will be a learning curve that must be overcome by all countries to reap its benefits. should be taken into account. Avoidance of advantages and disadvantages.
“Our research shows that 82% of leaders you know employees will need new skills. In Mexico, that number has grown even higher to 87%. But we really think about it as a new AI skill set. that all employees need to develop. People need to skill up. The use of AI tools is undeniable and it has the potential to truly transform work and productivity. There is a learning curve. First AI There are new ways of thinking about how to use it, and then how it can help. It’s a whole behavioral change,” Stollbaumer explains.
Microsoft presents its Labor Trends Index 2023: Will AI solve work?, and its Microsoft 365 and future of work general director shows us some of the most interesting results and what both governments and companies need to do to cope with this new reality. Must be kept in mind.
“The findings suggest that the pace of work has grown faster than humans can do, so next-generation AI can help balance the load on people, boosting creativity and productivity,” says Stallbaumer.
By March 2023, there is a 79% year-over-year increase in jobs in the United States that mention GPT on LinkedIn.
This new set of in-demand, AI-focused skills will have an impact on everything from resumes to job postings, the study says.
Microsoft Chairman and CEO Satya Nadella himself has assured that “this new generation of AI will break the monotony of work and liberate creativity.
There is a huge opportunity for AI-powered tools to help reduce digital debt, build AI skills and empower employees.
The CEO of Microsoft 365 and the future of work says the company has been talking about AI and its tools for decades, “but now we’re moving from AI on autopilot to AI as co-pilot.”
“We are trying to help understand that this is changing. We publish this report looking at how AI is going to change work in the future. Previously we saw a lot of optimism about how technology promises to lift the burden of daily work and free us from digital debt. Research shows 64% of people don’t have enough time and energy to do their job. They are more likely to say they are innovators struggle for and it’s a real concern for business leaders and I hear about it every day when I talk to CEOs of companies. 60% of leaders say they worry about a lack of innovation. Worried”, he remarked.
To Stollbaumer, the trends seen with Chat GPT are interesting, and it’s a good continuation of some of the second and third things being reported.
“While 49% say they are concerned about AI, more than 70% say they are open to using it to reduce their workload.
Some specific data from Mexico shows that they are four times more likely to use AI for this than countries in the region. So all of this is really optimistic for folks.
The fear goes towards how these tools can help us work in new ways”, he added.
Key insights for understanding and adopting AI responsibly:
- Digital debt costs us the price of innovation. We all have a digital debt: the volume of data, emails and chats has exceeded our capacity to process them all. There is an opportunity to make our existing communication more productive. Not every minute spent managing that digital debt is dedicated to creative work. 64 percent of workers globally and 66 percent in Mexico do not have enough time and energy to get their work done, and those workers are 3.6 times more likely to say they have difficulty being innovative or thinking strategically .
- A new alliance emerges between the AI and the employees. For employees, the promise of relief offsets the prospect of job loss and managers want to empower employees with AI, not replace them. 48 percent of Mexicans say they are concerned that AI will replace their jobs, but even more so, 69 percent would delegate as much work as possible to AI to ease their burden. In fact, global leaders are twice as likely to say that AI will be more valuable in their workplace by increasing productivity than by reducing staff, compared to 2.8 times more in Latin America.
- Every employee needs AI skills. Not just AI experts, every worker will need new foundational skills like rapid engineering in their daily lives. 82 percent of global leaders and 87 percent in Mexico predict that workers will need new skills in the era of AI. By March 2023, there is a 79 percent year-over-year increase in jobs in the United States that mention GPT on LinkedIn.