The narrative around the impact of generative artificial intelligence (AI) on the world of work is changing. Instead of focusing on whether generative artificial intelligence will displace humans, the discussion now turns to the question of what advantages people who use this technology will have in the job market.
This perspective was discussed during a panel discussion at Dreamforce, a festival organized by Salesforce in San Francisco, California. During the event, it was highlighted that generative artificial intelligence will become a tool to increase productivity and that its use will become more common in offices.
As Forbes Mexico recalls, Sam Altman, CEO of OpenAI, mentioned that they are working to make technologies like ChatGPT more reliable and useful for people in all areas where they transform work.
The mission of technology companies
Tech companies want to emphasize that generative artificial intelligence will not replace workers but will help them perform mechanical and repetitive tasks more efficiently.
For example, Salesforce already uses generative AI to filter resumes, saving time and allowing the team to focus on more important aspects, such as getting to know candidates more deeply.
For her part, Lidiane Jones, CEO of Slack, said that artificial intelligence can help automate bureaucratic and repetitive tasks, allowing employees to focus on performing their roles more effectively, such as salespeople, writers and marketers.
AI is seen as an enabler to improve software quality and increase productivity and not as a replacement for developers. The discussion about the impact of generative artificial intelligence on productivity is gaining traction in organizations as executives look for ways to use the technology to improve efficiency and free up resources for higher-value tasks.