Friday, January 27, 2023

AT&T customers could receive part of a $60 million payment the company must make to affect their internet service

The deadline for filing a claim is May 18, 2023.

Photo: Jonathan Weiss / shutterstock

The Federal Trade Commission (FTC) announced this week that AT&T still owes $7 million of the $60 million be delivered as part of a 2019 deal, that’s because the wireless carrier failed to inform millions of customers with unlimited plans that their data speeds were slowing down.

And it’s that AT&T intentionally throttled data speeds for at least 3.5 million users, according to a 2014 FTC lawsuit.

As a result, network speed reduced by 80% to 90%, According to the commission. Some users reported that video streaming, web browsing, and even using GPS navigation became difficult or nearly impossible.

“AT&T failed to adequately inform customers that it would slow down their Internet before people signed long-term contracts,” the FTC said in a statement.

In a statement at the time the lawsuit was filed, Wayne Watts, the company’s then-senior executive vice president and general counsel, called the FTC’s allegations baseless.

“It is puzzling why the FTC would take this action against a company that, like all major wireless providers, manages its network resources to provide the best possible service to all customers,” Watts said.

In 2019, the Federal Trade Commission ordered AT&T to pay $60 million., Current customers received credits to their accounts and most former customers received rebate checks in the mail.

The FTC and AT&T are now attempting to pay the remaining unclaimed money.

Who is eligible to receive money from AT&T?

According to the FTC, Payments is available to consumers who meet all of these requirements:

-You were a former AT&T customer with an unlimited data plan between October 1, 2011 and June 30, 2015.
– Your service has a data limit.
-You have not received a credit or check from AT&T in connection with the settlement.
-Existing AT&T customers must have already received credit on their account and are not eligible for this offer.
-Former customers who have already received checks from AT&T are also not eligible.

In the initial round of compensation, current and former AT&T customers received between $10 and $23, depending on which state they lived in.

How do I claim money from AT&T?

The FTC has launched an online complaint form for eligible former customers.

You may also request a claim form or have questions by calling 877-654-1982 or emailing,

The deadline for filing a claim is May 18, 2023.

For more on the settlement, find out if you’re eligible for T-Mobile’s $350 million data breach payout, and learn why Apple is paying some MacBook users as much as $395.

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Nation World News Desk
Nation World News Desk
Nation World News is the fastest emerging news website covering all the latest news, world’s top stories, science news entertainment sports cricket’s latest discoveries, new technology gadgets, politics news, and more.
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