The deadline for filing a claim is May 18, 2023.
Photo: Jonathan Weiss / shutterstock
The Federal Trade Commission (FTC) announced this week that AT&T still owes $7 million of the $60 million owed.to be delivered as part of a 2019 deal, that’s because the wireless carrier failed to inform millions of customers with unlimited plans that their data speeds were slowing down.
And it’s that AT&T intentionally throttled data speeds for at least 3.5 million users, according to a 2014 FTC lawsuit.
As a result, network speed reduced by 80% to 90%, According to the commission. Some users reported that video streaming, web browsing, and even using GPS navigation became difficult or nearly impossible.
“AT&T failed to adequately inform customers that it would slow down their Internet before people signed long-term contracts,” the FTC said in a statement.
In a statement at the time the lawsuit was filed, Wayne Watts, the company’s then-senior executive vice president and general counsel, called the FTC’s allegations baseless.
“It is puzzling why the FTC would take this action against a company that, like all major wireless providers, manages its network resources to provide the best possible service to all customers,” Watts said.
In 2019, the Federal Trade Commission ordered AT&T to pay $60 million., Current customers received credits to their accounts and most former customers received rebate checks in the mail.
The FTC and AT&T are now attempting to pay the remaining unclaimed money.
Who is eligible to receive money from AT&T?
According to the FTC, Payments is available to consumers who meet all of these requirements:
-You were a former AT&T customer with an unlimited data plan between October 1, 2011 and June 30, 2015.
– Your service has a data limit.
-You have not received a credit or check from AT&T in connection with the settlement.
-Existing AT&T customers must have already received credit on their account and are not eligible for this offer.
-Former customers who have already received checks from AT&T are also not eligible.
In the initial round of compensation, current and former AT&T customers received between $10 and $23, depending on which state they lived in.
How do I claim money from AT&T?
The FTC has launched an online complaint form for eligible former customers.
You may also request a claim form or have questions by calling 877-654-1982 or emailing info@ATTDataThrobling.com.,
The deadline for filing a claim is May 18, 2023.
For more on the settlement, find out if you’re eligible for T-Mobile’s $350 million data breach payout, and learn why Apple is paying some MacBook users as much as $395.
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