This skill requires the personal skills of: see and can see hear and the ability to listen, which, together with updated business training, allows us to improve our work GPS as visionaries of capturing the small but successive social, technological and societal changes that constantly surround us.
Be very attentive Without being distracted, scattered or unfocused, we will be able to grasp and assess the causes and consequences in time to be able to prioritize them, train ourselves to understand and master them, take advantage of new opportunities and start doing the same Time. Move forward with agility to develop the right strategies for new success.
On the contrary, if we are not attentive and/or not sufficiently trained, we will learn about the successive small changes when they are excessively large, leading us not to master them and to call them what we already know in this complex have commented on the fatal situation, Crisis.
Remember again that training, like diopters, allows us to detect small changes in advance, preventing them from becoming distractions that divert us from focusing our attention on both strategic and strategic values judge Speed of change that in this market where they express their opinions in real time, customers can surprise and outperform us by converting our ability to be late to change into small steps to continue to be successful.
Attention requires our GPS be constantly informed and activated; any distraction just like sailing, leads us to an unwanted harbor.
This value-capacity-attitude-ability behavior, whatever you want to call it, is in this accelerated, ultra-competitive, media-driven and global supply market where customers are able to choose and consequently become more sophisticated in their desire to reward themselves being able to express their opinions on social networks is essential. and consequently this “late is always late”…
I invite you to think about these variables:
- Are you constantly updating the priorities where you should focus your attention?
- Are you effectively delegating focus to each member of your team?
- Do they check efficiency and deviations in real time so that they can be resolved in a timely manner?
- Are you listening and measuring the customer’s perception and value of deadlines?
- Are you constantly monitoring your radar to understand what your customers want?
- Are you developing your proximity leadership to achieve 360° influence in real time?
- Are you developing training plans to turn your entire team into hosts and/or happiness sellers?
- Is passion for talent focused on customer satisfaction becoming fashionable?
- Are you consistently using new technologies to capture customer opinions in real time and respond at full speed without excuses?
- Are you developing ongoing measures to turn your professionals into proactive reporters?
As always, I am available to answer any coincidences or discrepancies at dbiosca@educatur.com.
