Monday, August 8, 2022

Canadians are tipping more generously during COVID-19, finds new data – National | Nation World News

Canadians are treating local businesses more generously during COVID-19 than in pre-pandemic times, suggests new data released by technology company Square.

On average, Canadians are offering a 17.9 percent discount on face-to-face purchases, up from the 17.6 percent average pre-pandemic, according to Square.

Square Hardware’s head of product Michael McLennan said that “across the board and in the first quarter of 2022, Square found that Canadians are tipping more generously.”

“It’s great to see that North Americans are delivering businesses right now because we know many businesses have struggled over the years,” he said.

McLennan said this shows Canadians actually have empathy for one another.

“I think the thing I was most excited to see is people showing empathy for other businesses, especially small and medium-sized businesses,” McLennan told Global News Friday.

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While this increase in tipping is helpful, it gives businesses more time to figure out a model that works best during a pandemic, he said.

“Businesses are really figuring out how to blend both online, mobile and in-person transactions,” McLennan said. “Businesses are looking for ways to be able to customize really quickly how their buyers want to interact with them like how to do contactless payments or QR codes.”

“This extra flexibility or generosity really helps (people) start businesses and keep the business running,” he said.


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The data also shows that tipping is very consistent across Canada. The tip rate was 18.8 percent in Alberta and the Prairies, followed by Ontario at 18.1 percent. The lowest, 17 percent, was in British Columbia.

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Similar increase has been seen in America. According to Square, Americans have always been more tipped than Canadians. So far, their average is 21.1 percent for the first three months of 2022, compared to 19.8 percent pre-pandemic.

“I think I’m really excited to see (the generosity) continue,” McLennan said.

He also hopes that people have empathy for businesses and workers that continues after the pandemic.

© 2022 Global News, a division of Corus Entertainment Inc.

Nation World News Desk
Nation World News Deskhttps://nationworldnews.com
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