Friday, January 27, 2023

Companies in Mexico ‘suffering’ to fill technology vacancies; These are the hardest profiles to find

The World Economic Forum (WEF) estimates that demand for profiles will drop to 85 million by 2025, covering administrative, accounting, customer service, general managers, machine repairmen and other functions, and analysts and data scientists, specialists The need for Artificial Intelligence and Machine Learning, Big Data, Digital Marketing, Process Automation, Internet of Things or Software and Application Developers will increase by 97 million vacancies. Why? rise of technology.

In its “2020 Future of Employment Report” – the most recent available – the WEF warns that “the pace of technology adoption is expected to continue unabated and accelerate in some sectors. Following a trend established in previous years, cloud computing, The adoption of big data and e-commerce are high priorities for business leaders. However, there has also been a significant increase in interest in encryption, non-humanoid robots, and artificial intelligence.

“Technology adoption by companies will transform tasks, jobs and skills by 2025. 43% of companies surveyed indicated they are prepared to reduce their workforce due to technology integration. […]”, refers to the report of the World Economic Forum. While this would represent a play in terms of jobs being slowly replaced, it would also be a challenge for companies [de hecho ya lo es] Find qualified profiles to develop technology and translate it into business.

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Companies with operations in Mexico have faced various challenges in finding people who can meet their technical needs. Claudia Garcia, AB InBev-Grupo Modelo’s Commercial Partner Director of Technology Personnel in Central America, shared that the digital transformation promoted by the COVID-19 pandemic has driven the beer company to innovate in technology to open up more markets, but This did not happen, it became an easy task.

“Yes, we need technical talent, and the challenge is even with people who are not in technology, they have to learn to translate technology into business,” he says. According to Claudia García, AB InBev had to create 500 positions in the last 3 years with different technical specialties, with an emphasis on profiles that know a lot about technology, but also about marketing and sales know. “In Mexico and Colombia we struggle a lot to find this profile and it is the same syndrome in all business sectors.”

Story, a Mexican financial startup that recently achieved unicorn status, has also had trouble finding talent specializing in certain technologies, and tech is the company’s DNA. Tabatha Arredondo, the startup’s Global Director of Human Resources, says there are three specific positions for which it is notoriously difficult to find trained personnel in Mexico. The ones that do exist, he says, are in contention among various companies that need this talent to grow their business models.

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“The first is D-box, it is a position where there are few expert people, they are very fought, in addition to speaking fluent English, it takes time for us to find that person. The second is iOS developers, we have a lot of such people that are focused on Android, but when we come to iOS, profiles are scarce. The latter are a mix of engineers, data scienceIt is very difficult for us to find those profiles, and if you find someone good they are stealing it from you in 3 months and if you put the culture of the organization in it, it is even more complicated”, he explains.

Ana Torres, Mercado Libre’s director of human resources, shared that there is a healthy rotation of technology profiles within the company, however, they are finding it difficult to find talent such as developers, cyber security, machine learning or data science specialists. “This is where we still have more work to do, but we try to train our employees from a young age. We are making people with our boot camp So that they have the DNA of Mercado Libre”, he commented.

Regarding this problem, Pablo Aguirregomezcorta, General Director of Practicum for Latin America, explains that currently “the process of digitalization is underway, we are in the fourth industrial revolution. Businesses are becoming digital, and everything changes at a different pace. . Today present and future come together and sometimes even get confused. Technology comes to bring solutions. All these new technologies will make many businesses disappear.”

And he points out something important: “The education system is old, but it is slowly moving forward. New educational models are based more on skills than knowledge because it allows you to add value within an organization. More More niche people are needed, if they are not niche then it will be a bit more complicated for them to differentiate themselves from the competition and the competition is building up fast.

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universities have to change

Tabatha Arredondo, from The Story, agrees with the above. “Yes, career study plan needs updating. In my experience, what is needed is this approach to private initiative in public schools like UNAM or IPN, try to listen to what the company wants, because Tec de Monterrey does this: UP does this: Ibero, does this Is; Anahuac does; They come and ask us what kind of profile we need.

“There are many American, European or Canadian companies that are coming here to hire talent. [a México], because it’s cheap, they give up some of the profit they probably don’t need to give in the United States and that has made the market quite expensive. This is good for talent, as we are pushing the market to grow, but it could also be a bubble, it could eventually burst and the market would suffer”, he warned.

According to the 2022 “Insights: Venture Capital and Growth Equity Ecosystem in Latin America” ​​report presented by Endeavor and Glishco Partners, “a key factor that has been identified is the type of university the founder [de las startups] attended, i.e., if the institution is public or private”.

In the case of Mexico, it was observed that 84% of the founders of companies that reached the ranks of unicorns, or were on their way to becoming unicorns, attended private universities and only 16% attended public universities.

“The education system is changing, many universities are becoming outdated, because once you graduate you know absolutely nothing. Many of our students are recent graduates or people who have 3 or 4 years Those who have experience and want to learn how to work, want to learn Data Science, Data Analytics”, highlighted Pablo.

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