Hydro One is mobilizing employees from other parts of the province, along with staff from other utilities and contractors, to get down to the hardest-hit areas of the central and eastern regions. Ontario To assist with restoration efforts. Restoration efforts are expected to continue for several days before power is restored to all customers.
“Our hearts go out to all of our customers whose homes have suffered significant damage along with those living without electricity,” said Jason Fitzsimmons, Chief Corporate Affairs and Customer Service Officer. “We continue to focus on restoring power to customers as quickly as possible. As crews continue to work through the aftermath of the storm, we ask customers and the public to stay away from downed powerlines.”
Customers can report their outages at 92887 (WATTS), online, through the company’s outage map and app, or by calling 1-800-434-1235. Each outage will be assigned an estimated recovery time once the damage is assessed. Customers can view the current status of their outages here.
It is important to stay at least 10 meters behind a fallen power line, even if it is not visible to live. Report this to the police and call Hydro One at 1-800-434-1235 or report it online or through the company’s free outage app.
Hydro One Limited, through its wholly owned subsidiaries, is Ontario’s largest electricity transmission and distribution provider with approximately 1.5 million valued customers, with approximately $30.4 billion in assets as of December 31, 2021, and approximately $7.2 billion in 2021 Dollar annual revenue.
Our team of approximately 9,300 skilled and dedicated employees proudly builds and maintains a safe and reliable power system that is essential to supporting strong and successful communities. In 2021, Hydro One invested about $2.1 billion in its transmission and distribution network, and supported the economy by purchasing about $1.7 billion in goods and services.
We are committed to the communities where we live and work through community investment, sustainability and diversity initiatives. We have been designated as a Sustainable Electricity Company by the Canadian Electricity Association.
Hydro One Limited’s common shares are listed on the TSX and Hydro One Inc. Some of the medium-term notes of the U.S. are listed on the NYSE. Additional information can be accessed at www.hydrone.com, www.sedar.com either www.sec.gov,
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Source Hydro One Inc.
For more information: Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868.