Wednesday, August 17, 2022

Deck stain companies promise a 4-year guarantee. Why don’t so many stay? , Nation World News

Andreas Mann spent a week of vacation time in North Edmonton two years ago preparing and staining his deck.

He used a product that came with a four-year guarantee, so he was surprised this fall when he noticed that flakes of stain were already coming off. By spring, the large pieces were gone and it was clear that the deck would need to be repainted.

“It’s disastrous because it’s not just paint and money that you’re putting in—it’s your free time, it’s your labor, it’s your sweat,” Mann said.

Mann complained to the shop from where he had bought the stain and the company that made it. The producers offered him some compensation, but he refused to sign a release form that included a confidentiality clause.

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Many deck stain companies say their products will last four years or more, but many Canadians see their stains peeling off prematurely.

Many professional painters tell Nation World News that stains can last for three to four years, but only if the wood is properly prepared and the stain is applied at the right time.

Andreas Mann has removed most of the stains painted on his deck. (David Buzzer/CBC)

‘it’s not about the money’

Mann trained as a professional painter in Germany, so he knew what steps he should take before and after painting his deck.

After washing the pressure-treated wood, he let it dry for several days before sanding it down with two types of sandpaper. His wife used a vacuum to make sure all the dust and debris was removed before painting.

Mann applied two coats of Olympic Maximum Stain + Sealant because one didn’t sit well on the wood, he said.

In the months that followed, he protected his deck from the elements. He wiped off the water when it rained heavily, and scrubbed the snow with a broom to avoid scraping the stain with a shovel.

After finding out the extent of the stain’s damage this spring, Mann complained to the Lowe’s store where he purchased the product.

Through Lowes, a representative from Stan Manufacturing Company PPG contacted Mann. Not long after, the company offered to reimburse him for a bucket of used stains, as well as money to cover a paint stripper, cleaner, and a separate stain bucket.

Deck stain companies promise a 4-year guarantee. Why don't so many stay? , Nation World News
Andreas Mann and his cat stand on their stained deck. (Submitted by Andreas Mann)

However, before receiving the check, Mann was asked to sign a release form, which he shared with Nation World News.

The form states that PPG Canada will pay Mann $485.46, not as “acceptance of any liability,” but “to settle the claim on an amicable basis, to avoid litigation.”

It said both parties would agree to maintain the “highly confidential” character of the agreement and refrain from sharing it with anyone.

Mann said he didn’t sign the form because he wanted to share his experience so that others could learn from it.

“It’s not about the money anymore,” he said.

Mann was also disappointed with some of the PPG’s suggestions: that he should have used only one coat of stain, that his ground level deck did not have enough room for air to flow and that the proper way to stain his deck would be all of the wood. Drawing six sides.

He wanted the company to send someone to his house to personally inspect the deck and compensate him for his labor.

The company stands by the stain

Mark Silvey, PPG’s director of corporate communications, said in a statement via email, “Stan Man offers a satisfaction guarantee for four years on deck when it has been applied and maintained according to label instructions.

The application instructions state that consumers should paint when rain is not expected for eight hours, and when the temperature is at least 2 degrees Celsius and remains warm for more than 24 hours, the instructions say.

Consumers should also apply a thin coat and avoid staining in direct sunlight.

Silve said the company’s technical services team is available over the phone to help answer customers’ questions.

how to prevent premature peeling

Two Red Seal Traveller Painters in Edmonton told Nation World News that deck stains should last three to four years, but many homeowners remove it sooner due to inadequate preparation work, staining at the wrong times, or using the wrong products. see fail.

David Ebert of King Coatings said preparation is the most important part of the staining process.

Deck stain companies promise a 4-year guarantee. Why don't so many stay? , Nation World News
David Ebert, a Red Seal Travelman painter who owns King Coatings, works on a peeling deck. (Madeleine Cummings/CBC)

He uses a moisture reader to make sure the wood is dry enough to stain—which contains 12 to 15 percent moisture—and he doesn’t like pressure-washing because it forces water into the wood. .

If pressure-washing first, Ebert recommends leaving the deck to dry for four days.

After sanding—usually first 60-grit paper, then 120-grit paper—he either vacuums up the dust, or uses a compressor and air gun to blow away the debris.

Ebert recommends applying the stain when the temperature is between 15 and 24 degrees and ideally not in direct sunlight.

“If the wood isn’t dry enough and people are doing it in the hot sun, it also causes the stain to evaporate a little quicker,” he said.

Mike Pratt of Precision Cut Painting recommends researching stains and choosing a good quality one with positive reviews.

He also suggests using a smudging brush — not a regular painting brush — and reading all of the instructions on the stain’s label.

The label on the stain Mann used said it could be applied eight hours after rain, but both Ebert and Pratt recommend waiting for the wood to dry completely before painting.

Ebert said cedar holds up better than pressure-treated lumber and that on Edmonton decks, oil-based stains tend to last longer than water-based stains.

His final recommendation: Use a tarp to protect the deck from moisture during the winter.

“It gives it a very long longevity,” he said.

Nation World News Desk
Nation World News Desk
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