Wednesday, May 18, 2022

Delta urges airlines to share their ‘no fly’ list of problematic passengers to protect airline employees

Delta has called on other airlines to share their “no fly” list of problematic passengers who have been banned, in an effort to protect airline employees.

The airline sent employees two internal memos on September 23 in response to recent incidents involving “unruly passengers” as “a reminder of Delta’s commitment to creating a culture of safety for every employee.”

“At Delta, we now have more than 1,600 people on our ‘No Fly’ list, and we have submitted more than 600 restricted names to the FAA in 2021 as part of their Special Thrust Enforcement Program,” Delta said in a statement. ” Thursday.

“We have also asked other airlines to share their ‘no fly’ lists to protect airline employees across the industry—something we know is top of mind for employees as well. Can fly, even the list of restricted customers doesn’t work.”

The memo, sent by Kristen Manion Taylor, SVP-Inflight Service, and Eric Phillips, SVP-ACS and Cargo Operations, came on the same day that the US House of Representatives Committee on Transportation and Infrastructure held a hearing titled, “Disruption Skies: The surge in air rage and its effects on workers, airlines and airports.”

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Giving opening remarks at the hearing, the Subcommittee on Aviation Rankings member Garrett Graves (R-La.) said that as of September 14, 4,284 complaints of unruly passengers have been received, although more than 350 million passengers have flown so far this year, so This figure represents 0.001 percent.

According to the Federal Aviation Administration (FAA), the figure is 4,385, of which 3,199 are related to passengers refusing to wear masks. Meanwhile, the agency says it has started 789 investigations against rowdy passengers.

However, Graves noted that overall there has been an increase in “unruly behavior” of some passengers, including cases where airline employees and flight attendants were threatened, abused or assaulted.

Graves said, “The FAA is right to hold people accountable for aggressively enforcing and failing to comply with the rules and regulations that apply to air travel, and that unruly and illegal behavior will not be tolerated.” ,” Graves said.

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Delta said Airlines for America, which represents the company, also called on federal agencies and officials to take stronger action regarding problematic passengers.

The airline also said it has expanded its peer support teams, mental health coaching to help employees who have been affected by incidents involving problematic passengers.

like a part FAAThe Beautification Bill (PDF), FAA Can offer up to $37,000 per violation for unruly traveler cases. Previously, the maximum civil penalty for a violation was $25,000.

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Katabella Roberts is a reporter currently based in Turkey. She covers news and business for The Epoch Times, focusing primarily on the United States.

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This News Originally From – The Epoch Times

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