October 4 (WNN) — Facebook and its Instagram and WhatsApp platforms experienced an outage on Monday due to a domain name server failure.
The network of services went down as Facebook’s Antigone Davis went live on CNBC, which defended the company from criticism over how it handled research, reported by The Wall Street Journal, that showed the platform was showing the body image of teenage girls. was harmful.
“We know that some people are having trouble accessing our apps and products,” said Facebook spokesman Andy Stone. tweeted. “We’re working to get things back to normal as soon as possible, and we apologize for any inconvenience caused.”
The problem was clearly linked to DNS, the structure that makes up the infrastructure of the web. Business communication platform Slack also had issues with DNS last week, with reports of users having difficulty accessing the service.
Down Detector showed the problem was widespread on Facebook on Monday.
Instagram.com showed the message “5xx Server Error”, indicating a problem with Facebook’s servers.
WhatsApp tweeted That it knew “some people are having problems,” and that it was “working to get things back to normal.”
Facebook’s virtual reality platform Oculus had similar issueswhich was being repaired.