Wednesday, October 20, 2021

Facebook issues statement blaming major outage on ‘configuration change’

Facebook on Monday attributed faulty configuration changes to its routers to widespread disruptions to a suite of social media and messaging services.

“Our engineering teams have learned that a configuration change on the Backbone routers that coordinate network traffic between our data centers has caused issues disrupting this communication,” Facebook said in a blog post on the global outage on Monday. “

Facebook-owned Facebook, Instagram and WhatsApp apps, some of them, went offline for about six hours before being restored. As the Wall Street Journal reports, the outage has been the most extensive in the company’s history, according to an outside smuggling firm.

Facebook apologized in its statement on Monday, saying the underlying cause of the outage affected many of the internal devices and systems we use in our daily operations, “complicating our efforts to quickly diagnose and resolve the issue.” “

“This disruption in network traffic had a massive impact on the way our data centers communicate, bringing our services to a halt,” it said in a statement.

“Our services are now back online and we are actively working to fully bring them back to regular operations,” the company said. “We would like to clarify at this time that we believe the root cause of this outage was a faulty configuration change.”

The company said there was no evidence that user data was compromised as a result of the outage.

“We apologize to all those affected, and we are working to understand more about what happened today so that we can make our infrastructure more resilient,” the blog post said.

The outage came shortly after a Facebook whistleblower accused the Big Tech company of repeatedly turning a profit before “doing what was good for the public” during an appearance on CBS News’ “60 Minutes” program, acting on the knowledge that Wasn’t doing that its algorithm facilitates hate.

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Francis Haugen, who told CBS News’s “60 Minutes” program that he was recruited by Facebook in 2019 as a product manager on the civil misinformation team, claimed that he had learned “what if” during his time with the company. Saw a conflict of interest between what was good. What was good for the public and Facebook.”

“And Facebook, over and over again, chose to optimize for its own interests, such as making more money,” Haugen said during his appearance on the television program that aired on October 3.

He also accused Facebook of lying to the public about the progress made to curb hate speech on the social media platform. She further accused the company of promoting division and violence in the United States and around the world.

Haughan is expected to testify at a Senate hearing titled “Online Defense of Children” on Tuesday at 10 a.m. The Epoch Times is not suggesting that the outage is linked to Haugen’s testimony.

Facebook officials did not immediately respond to The Epoch Times’ request for additional comment.

isabelle van bruggen

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Isabel van Bruggen is an award-winning journalist and currently a news reporter at The Epoch Times. He holds a Masters in Newspaper Journalism from City, University of London.

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This News Originally From – The Epoch Times

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