Colombian Wilmer Becerra, the founder of the Apple device repair company called Wiltech, managed to reach an agreement with the American technology giant after a ‘fight’ that started with a letter sent to him in the group of lawyers of the famous firm.
The man from Santander, who has been with his company for more than 10 years, specializes in repairing Apple devices that are out of the company’s warranty. Its success is such that, although Wiltech’s headquarters remain in Bucaramanga, it has also expanded its operations to several Latin American countries, including Panama, Peru, Argentina, Guatemala, Chile, Ecuador, Bolivia and Mexico. .
Recently, Wilmer Becerra made public the controversy that arose when Apple’s lawyers sent a letter to Wiltech, accusing the Colombian company of using unofficial parts, to imitate a official services and to use the iconic logo of the bitten apple in its operations. Because of this, the owner strongly denied the accusations of pretending to be an official service and argued that some of the parts he used were the only ones they sell in the United States for repairs “because they are hard to find.” .”
The founder of Wiltech, who has an impressive social media following, with more than 5 million followers on TikTok and more than 240,000 on Instagram, later explained that the dispute with Apple has been resolved and that the parties are working on a you solution. can be beneficial for both.
After the first response from the group of Apple lawyers who sent him the first letter, Wilmer Becerra commented on his networks that they showed it was a “friendly approach and also suggested that I subscribe to a third party repair service that Apple has. this, so let’s see if we can subscribe and process it in the best way.
Finally, the Colombian commented that Apple offered him the opportunity to make Wiltech an official repair shop for the brand, thus becoming an authorized and reliable repair service. This agreement could mark an important milestone in the technology industry. Followers of Wiltech and Apple product lovers applauded the Colombian businessman on social networks.
