“The storm has caused extensive damage across the province and we expect it will take several days to restore power to all customers. We know that life comes to a standstill without electricity and we have tried to restore power as quickly and safely as possible. We have mobilized every available resource for our customers,” said Jason Fitzsimmons, Chief Corporate Affairs and Customer Service Officer. “We appreciate everyone’s patience as we work to restore power as quickly as possible.”
The company has mobilized staff from across the province to help rebuild the grid in the hardest-hit areas and is seeking assistance from other utilities and contactors. At this time the company estimates that it will take several days to restore power to all customers due to the extent of the damage.
Customers can report their outages by messaging 92887 (WATTS). online, through the company’s outage map and app, or by calling 1-800-434-1235. Each outage will be assigned an estimated recovery time once the damage is assessed. Customers can view the current status of their outages Here,
It is important to stay at least 10 meters behind a fallen power line, even if it is not visible to live. Report this to the police and call or report Hydro One at 1-800-434-1235 online Or through the company’s free Outage app.
Hydro One Limited, through its wholly owned subsidiaries, is Ontario’s largest electricity transmission and distribution provider with approximately 1.5 million valued customers, with approximately $30.4 billion in assets as of December 31, 2021, and approximately $7.2 billion in 2021 Dollar annual revenue.
Our team of approximately 9,300 skilled and dedicated employees proudly builds and maintains a safe and reliable power system that is essential to supporting strong and successful communities. In 2021, Hydro One invested about $2.1 billion in its transmission and distribution network, and supported the economy by purchasing about $1.7 billion in goods and services.
We are committed to the communities where we live and work through community investment, sustainability and diversity initiatives. We have been designated as a Sustainable Electricity Company by the Canadian Electricity Association.
Hydro One Limited’s common shares are listed on the TSX and Hydro One Inc. Some of the medium-term notes of the U.S. are listed on the NYSE. Additional information can be accessed at www.hydrone.com, www.sedar.com either www.sec.gov,
our website is www.HydroOne.com,
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Source Hydro One Inc.
For more information: Hydro One Media Relations 24 hours a day at 1-877-506-7584 (toll-free in Ontario only) or 416-345-6868.