In the energy transition towards a low-carbon future, Iberdrola launched the Advanced Smart Assistant, a connected energy solution that allows customers to play an active role in the energy transition. Deployed in the Amazon Web Services (AWS) cloud with Deloitte as the service provider, the digital solution enables customers to reduce the consumption of smart electrical appliances by 10 to 30%.
With this service, Iberdrola customers can connect and control various electrical solutions in their homes. The platform is designed to shift consumption to the cheapest tariff hours taking into account the availability of electricity in the home, while seeking more renewable generation moments, while improving the convenience of electrification and the stability of the system Adaptable to the energy needs of the customer.
The advanced smart assistant is automatically managed and developed at Iberdrola’s Innovation Middle East Center using AWS artificial intelligence services. Launched in 2016, the center specializes in innovative digital solutions for the integration of renewable energy, smart grids and energy efficiency and conservation.
With advanced smart assistants, it is designed so that electric vehicle charging is automatically performed during the hours with the lowest energy cost for the customer or the lowest emissions in the system, while maintaining user comfort. The solution also makes it possible to reduce air conditioning consumption, taking into account the thermal inertia of the house.
In addition, if the client’s home has solar panels, the platform intelligently manages the home’s energy consumption, delaying non-essential energy consumption to hours of maximum green production in the home, thus improving energy efficiency Is.
The advanced Smart Assistant provides a seamless experience through the Iberdrola Customer App. In addition, it provides information and advanced recommendations, allowing consumers to be direct architects in the energy transition and their own use of energy.
In the words of Carlos Pascual López, Head of Energy Management Solutions at Iberdrola: “Iberdrola continues to bet on innovative products and services. With the advanced Smart Assistant we are leading the way in the electrification of demand and increasing the energy efficiency of our customers. At the same time as we help with the integration of renewable generation.”
Iberdrola and Amazon recently announced a new global collaboration to leverage cloud computing technology to support the development of large-scale renewable energy projects and improve digitization in the energy transition.
“By leveraging the cloud and innovative solutions like artificial intelligence, Iberdrola is democratizing data and making it more accessible to its customers,” said Howard Geffen, general manager of Energy and Utilities, AWS. “Iberdrola’s advanced smart assistant provides the data and intelligence needed to help customers address their energy consumption and reduce costs, while also playing an active role in the energy transformation.”
“We are very proud to participate in the Iberdrola initiative. It is a project with one purpose: to make sustainability accessible by automating all energy operations in the home in a safe and comfortable way. Iberdrola’s solution is sustainable and the end consumer This allows it to play an “active role in the energy transition,” said Alphonse Buxo, Global Cloud Leader at Deloitte.
Smart Solutions, a strategic business for Iberdrola
As customers advance their home energy needs, such as electric vehicles, aerothermal, rooftop solar, with or without storage, and more, they are increasingly looking to monitor and remotely control their smart solutions as they use electricity. can take decisions. and connected nature.
Knowing that the best energy for customers and for the planet is the one that is not consumed, Iberdrola has launched various initiatives to help its customers reduce their energy costs while maintaining the comfort of their homes Various connected energy solutions have been developed to achieve more efficiency. use of equipment.
The development of Smart Solutions is one of the strategic lines of business of the Iberdrola Group, which through the Smart Solutions brand is expected to reach 40 million contracts with customers around the world in 2025 with services such as rooftop solar power, energy storage, does. Heat pumps and electric mobility in addition to thermal insulation.