Wednesday, September 28, 2022

iPhone 12: Apple expands handset speaker repair program


von Maximilian Hohm ,
Apple’s iPhone 12 and iPhone 12 Pro may have a problem with the receiver module, which Apple customers can exchange for free. The problem occurs with devices manufactured between October 2020 and April 2021. So, read below how to proceed if your iPhone is affected and what Apple needs for it.

There is a problem with the receiver module in the iPhone 12 and iPhone 12 Pro. If a component is missing, users can experience sound problems and, in the worst case, not hear anything while making a call, whether they are making or receiving the call themselves. Affected iPhone models were manufactured between October 2020 and April 2021 and may be repaired free of charge by Apple or an authorized service partner.

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The iPhone 12 Mini and iPhone 12 Pro Max are apparently not affected by this problem. The affected users’ iPhone is checked for eligibility before repairing and Apple advises users to take a backup. If the affected iPhones, which may be about two years old now, show other damage such as a cracked display, this damage must be repaired by Apple before an official repair can be made and the costs incurred will be borne by the user.


In its own communication, Apple states that repairs may only be possible in the region or country in which the iPhone in question was purchased. In addition, repairing the iPhone does not extend the standard warranty coverage of the iPhone model, it is only intended to restore functionality. The program currently runs for three years after the iPhone is first purchased at a retail store, which is enough for all users to have a chance to have their iPhones properly repaired. If you are affected by the problem, you can contact Apple Support to send in iPhone or make an appointment at a local Apple Store for further repairs.

What: Apples

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