At the center of his talk were the main themes that Faulkner has a reputation for emphasizing: the focus on the patient, and the software built entirely in-house. At a time when healthcare IT remains a hot industry, Faulkner said the company’s dedication to building all of its software in-house rather than acquiring others’ software is a key difference.
“Why did we go in a different direction? I was thinking about it as I was putting this show together,” Faulkner said. “Most CEOs come from the founding business. They think about mergers and acquisitions and going public. But I was a programmer.”
Topics of recent Faulkner keynotes include futurology – that is, how things like driverless cars and lab-grown meat could shape the world of healthcare IT – and moving away from “electronic health records” and “comprehensive health”. record” that takes into account the social determinants of health, genomics and environmental data.
This year, Faulkner spent more time focusing not only on the past, but also on the present. Part of his speech focused on ongoing issues around medical software for doctor burnout and productivity, from the changing regulatory landscape to the development of third-party applications.
He also emphasized the importance of using Epic’s vast range of features and applications, many of which are automated and artificial intelligence-driven, to improve outcomes for patients. She said that Epic will soon launch an initiative to help its customers save 100,000 lives through better use of the company’s technology.