Carelon Global Solutions, a company that provides healthcare solutions to facilitate complex operational processes to improve healthcare systems, today opened its first bilingual call center in San Juan, serving its Spanish-speaking markets. Is.
The company reported that it would recruit 700 part-time and full-time employees in “well-paid positions with excellent continuing professional development and training programs as well as fringe benefits such as a medical plan, vision plan, life insurance, vacations.” , retirement planning, among others”.
The 32,000-square-foot facility is located in Hato Ray.
“Carelon Global Solutions is yet another example of a company that bets on Puerto Rico, that has faith in our future, and that comes to build on our greatest strength, Puerto Ricans and Puerto Ricans, our people Is. And that is that here we have a trained, motivated and capable labor force. In fact, the goal of hiring over 700 new employees is aggressive and welcome, so they have our full support. Puerto Rico is promoting growth and opportunity for all, and those with the vision and commitment to be part of this achievement will reap the fruits of that effort as well as contribute significantly to our island’s economic and social progress. , ”, indicated Governor Pedro Pierluisi, who attended the opening ceremony.
Company President and CEO Rajat Puri, for his part, stressed that “Puerto Rico represents a unique opportunity for Caerleon, as it has a pool of highly trained, bilingual talent and in a country that allows us to This provides regulatory benefits for its relationship with the United States. We are confident that this decision will support the rapid expansion of our services to other regions or areas of business, resulting in a successful relationship for both parties.”
To serve its Spanish-speaking customers globally, the company seeks to recruit high-caliber talent to the island with clinical experience, digital and technological research, customer service, and support the development and operations of the Caerlon Advanced Healthcare business Claims to adjudicate expertise.
Those interested professionals can visit carelonglobal.pr to learn how to submit their application.
“Our emphasis is on diversity and inclusivity, supported by training efforts, training to develop new or acquired skills, or retraining to recruit and retain talent. We know that Puerto Ricans have We have a proven record of providing the best customer service experience as it is part of our culture. Recognizing that our main asset is our people, we are here to be the best employer on the island, not just one,” Local Operations said Rosa Maldonado, in charge of.
Carelon Global Solutions has a presence in four other global markets (Philippines, India, Ireland and the United States) and a workforce of over 25,000 employees, it was reported.
“We are here to stay and grow together. Puerto Rico is already an important market for Caerleon as we know it has potential and talent and can contribute to our business. We are excited that the island will be the fifth The market is where we plant our flag globally, rapidly increasing our presence and recognition as a significant player in the labor market, especially in terms of healthcare,” concluded Puri.