Friday, January 27, 2023

Manchester City and Cisco to Improve Attendee Experience at Etihad Stadium – Reseller

Manchester City Football Club and Cisco announce the deployment of WaitTime, real-time crowd intelligence technologyAt their home, the Etihad Stadium, they became the first Premier League club to use this solution.

WaitTime, a state-of-the-art artificial intelligence platform, provides real-time information on crowd density, traffic and movement at major sports and entertainment venues around the world. With the goal of improving the guest experience and optimizing the operational efficiency of teams and organizations.

wait time Initially deployed in the first tier concourse of Etihad Stadium ahead of the 2022-2023 seasonWith the intention of generating baseline data points that can be used to improve congestion at consumption points for future events.

This is the latest innovation derived from the announcement Partnership between Manchester City and Cisco, which started in 2019 When Cisco became the official technical partner of the club.

However, since 2013 Cisco has supported all aspects of the club’s operations through the A End-to-end network deployment at Etihad Stadium and wider campus.

WaitTime’s proprietary technology integrates with existing Cisco technology at Etihad Stadium, Using Cisco Meraki cameras to solve a variety of crowd management problems by leveraging real-time data and historical analysis Through a secure, world-class Cisco network.

“Continuously improving the fan experience at Etihad Stadium is a priority across all areas of our club. Through our long-standing partnership with Cisco, we are excited to be able to implement more technology like WaitTime to help us grow and improve our offering for fans. WaitTime has been implemented in our largest grandstand areas and the opportunities for its use are broad, with potential to expand to other areas of the stadium as well as live digital signage and future integration into other platforms.” Greg Swimmer said. , Director of Information and Technology at City Football Group.

Manchester City are exploring the possibility of a pilot program on the ground floor of the Etihad Stadium after success Extend it to the second and third floors of the stadium in future. Using data from waittimes, Manchester City are also looking at integrating live information with digital signage on the concourse screens to provide real-time data to fans, helping them navigate the shortest queue Could

“WaitTime’s innovative technology is a perfect example of what is possible with the right network infrastructure. We are proud to partner with Manchester City to become the first Premier League club to deploy this solution and to further enhance the fan experience at Etihad Stadium,” said Ken Martin, Managing Director, Global Sales – Sports, Cisco. Hope to work with him. Media and Entertainment.

With this deployment, Manchester City becomes First Premier League club to take advantage of waittime at their stadium, in partnership with Cisco Joining other sports and entertainment venues around the world including the Sydney Cricket Ground in Australia, T-Mobile Arena in Las Vegas and Levi’s Stadium in Santa Clara, California.

“WaitTime is delighted to be working with Manchester City through their partnership with Cisco, as they are one of the most progressive clubs in the industry. Deploying our state-of-the-art Cisco proprietary crowd management system at Etihad Stadium is the future of our solution. important to growth. As we continue to hone the art of waittime, Manchester City being England’s first team makes more sense because they are the trailblazers,” said Waittime CEO Zach Klima.

Nation World News Desk
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