Manchester City Football Club and Cisco announce the deployment of WaitTime, real-time crowd intelligence technologyAt their home, the Etihad Stadium, they became the first Premier League club to use this solution.
WaitTime, a state-of-the-art artificial intelligence platform, provides real-time information on crowd density, traffic and movement at major sports and entertainment venues around the world. With the goal of improving the guest experience and optimizing the operational efficiency of teams and organizations.
wait time Initially deployed in the first tier concourse of Etihad Stadium ahead of the 2022-2023 seasonWith the intention of generating baseline data points that can be used to improve congestion at consumption points for future events.
This is the latest innovation derived from the announcement Partnership between Manchester City and Cisco, which started in 2019 When Cisco became the official technical partner of the club.
However, since 2013 Cisco has supported all aspects of the club’s operations through the A End-to-end network deployment at Etihad Stadium and wider campus.
WaitTime’s proprietary technology integrates with existing Cisco technology at Etihad Stadium, Using Cisco Meraki cameras to solve a variety of crowd management problems by leveraging real-time data and historical analysis Through a secure, world-class Cisco network.
Manchester City are exploring the possibility of a pilot program on the ground floor of the Etihad Stadium after success Extend it to the second and third floors of the stadium in future. Using data from waittimes, Manchester City are also looking at integrating live information with digital signage on the concourse screens to provide real-time data to fans, helping them navigate the shortest queue Could
With this deployment, Manchester City becomes First Premier League club to take advantage of waittime at their stadium, in partnership with Cisco Joining other sports and entertainment venues around the world including the Sydney Cricket Ground in Australia, T-Mobile Arena in Las Vegas and Levi’s Stadium in Santa Clara, California.