Thursday, February 9, 2023

McDonald’s Launches Its First Automated Store, But Some Are Against It

“Well, there go a million jobs,” said a man in a TikTok video about the new restaurant. (Image for illustrative purposes only.)

Photo: Pornchaprasit Education / shutterstock

McDonald’s is testing a new restaurant near downtown Fort Worth, Texas, that could be the fast food chain’s future. and that, At this new restaurant, instead of human workers delivering your food at the drive-thru, an automated conveyor belt brings your order to the window, In addition, orders are placed through electronic kiosks or apps.

In a December blog post, McDonald’s said the test demonstrates its commitment to finding new ways to serve restaurant customers faster and more conveniently than ever before.

However, this new automated restaurant is not going down well with all the customers.

“Well, there go a million jobs,” said a man in a TikTok video about the new restaurant.

“Oh no, first we had to talk to Siri and Google, and now we have to talk to another computer,” said another person.

,I wouldn’t give my money to a robot. raise the minimum wagesaid the other person.

Other customers had concerns about the checkout process, expressing concerns about how they could properly prepare their order or ask for additional condiments.

,And if they forget a product. Who are you going to tell, Robot? If you have to go inside to get it, it defeats the purpose of using the drive-thru,” said another person.

The automated restaurant has been opened to the public at a time when companies are struggling to hire increasingly fewer workers, raise wages and give workers more bargaining power.

At the same time, automation is taking hold in more industries, and experts predict 10 million jobs could be at risk in the next few years,

McDonald’s, on the other hand, said the technology would allow its human kitchen staff to prepare customer orders more efficiently.

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Nation World News Desk
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