But Baran, who previously founded the technology company Healthfinch and sold it to Health Catalyst in 2020, knew it could take years to develop such software from scratch. Not only will this require extensive programming, but all tools that handle medical records must include specific security measures to comply with medical data laws. Meanwhile, Carebot did not have full-time programmers.
So the company turned to Tray.io, an automation platform that allows other companies to integrate existing applications into their programs with little or no additional coding. Carebot used Tray.io technology to connect its own app to the Twilio text messaging platform and a customer database called Knack.
A few days later, Carebot had a version of the tool ready for testing. “It’s insanely fast,” Baran said, but that’s exactly what a situation filled with uncertainty demands. “People had no idea how much vaccine would be delivered. We had no idea how quickly this would need to be cleaned up. There were so many unknowns, ”said Baran.
“It’s great to see them succeed,” Tray.io CEO and co-founder Rich Waldron said in an email statement. This is an example of how his company is democratizing access to software and engineering, he said.
“The ability to do important work, including what Carebot is doing to vaccinate COVID-19, should be available to anyone looking to develop new processes and products, even without engineering knowledge,” Waldron said. “The ability to innovate should not be given strictly to those with in-house developers or engineers.”