Service Center in Antofagasta. (Metso Outotec)
The Metso Outotec Service Center in Antofagasta, in northern Chile, was created in 2013 to meet the needs of large mines in the region. There, approximately 45 company technicians work to evaluate, repair, refurbish, assemble, renew equipment and manufacture parts in order to optimize the performance of this equipment in mineral processing plants.
There is an infrastructure of 15,500 m2, where there are workshops of 3,600 m2, with three warehouses with overhead cranes with a capacity of 20, 25 and 50 tons each, where the first two are for assembly and the largest for machine tools.
Claudio Zamorano, manager of the Metso Outotec Center Office, explains “in our center we work under OEM parameters and standards, which is why we offer our strategic mining partners peace of mind to put their assets in the hands of experts. They know their roles well, with technical information, procedures, techniques, and the methods that allow us to guarantee the results of our work”.
In the human head, Zamorano highlights that “machinists, mechanics, technicians in machine tools, welding, quality control, designers, management, logistics and stored technicians work here with a huge experience in all the tools of our brand”.
“I do not want to pass up the opportunity to thank those who are part of the service center, for their professionalism, dedication, contribution and commitment, in the many social and health problems that we have had to face in the country; without all of them and the support of our families, none of what we have achieved , could have been done.
Milestones of the world-class center
Among the most recent milestones of the service of the Antofagasta Center, the 100th repair of the screens in one of the mines that produces the most copper in the world, located in the Great North of Chile, is due in 2022, with no accidents according to the contract. This role began in 2013 along with the entry into operation of the closure. Initially, the contract considered the repair of 3 lines of 1 screen, a service that evolved to have a total of 8 full screens.
Another proof of the quality of support provided by the Service Center to local miners is that in recent years the technical commercial repair agreements with the largest mining companies in the country have tripled.