Tuesday, September 27, 2022

October 1 is the end – where do we stand in terms of QR bills?

Many companies have not yet switched to QR-bills. What does this mean for me as a customer?

At the end of July, 29 per cent of all bills were paid with old payment slips. However, those red and orange bills are no longer valid from October 1, making payment impossible. So Swiss Post sounded the alarm last week, as you can read in various newspapers and online portals.

Most companies have already switched.

Financial services provider Six doesn’t see this as dramatic. Media spokesman Julian Chan says: “Clearly most companies have already made the switch.” One is confident that the QR-bills ratio will increase significantly by the end of September: many large billers will switch over the next few weeks.

As a consumer, you can watch this change with equanimity. The ball is in the hands of the billers i.e. companies and firms. Consumer magazine “Espresso” explains what you need to know.

What should I do if I receive an old invoice?

Nothing. Orange and red color payment slips are valid till the end of September. So if you pay the bill before October everything is fine. However, if it is a smaller company, charity or association, it may be worth taking the action yourself. “You can now request a QR-bill in advance,” says Julian Chan. This is to make sure you don’t have any problems in the future. However, as a consumer you are not responsible.

What if I still get an old invoice after the end of September?

From October 1, these orange and red payment slips will not be valid. You can no longer pay with it. If a company sends an old invoice anyway, I can’t pay it.

Still, the company may send a reminder, says Susan Emmeneger, professor of private and banking law at the University of Bern: “But this reminder has no effect. No reminder fees are also due.” So here too: As a consumer, I am not responsible.

Standing orders created with old invoices will no longer function from October 1. What should I do?

The same applies here: companies have to provide me with a QR-bill and notify me accordingly. As the reference number changes, the standing order must be adjusted. In your own interest, it would be good to check all standing orders and, if necessary, request a QR bill yourself. Difficult situations can arise, especially when renting, if the money suddenly does not reach the landlord on time. Bank transfer or e-bill payments are not affected by this change.

Will I need a camera device to read QR codes for online payments in the future?

No reference numbers can still be typed in manually. However, QR codes are a quicker and less error-prone way to make payments.

Nation World News Desk
Nation World News Deskhttps://nationworldnews.com
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