Students of Panola College have got a new benefit this school year – free telehealth services through Dialcare.
“Students have access to free telehealth services such as mental wellness, therapist access and teledentistry,” said Kelly Reed-Hirsch, dean of health sciences. “They get 24/7 unlimited access to certified doctors, mental health professionals and dentists for all medical questions and concerns. Students can access a provider at any time of the day, 365 days a year, from the privacy of their phone or laptop. can see.
COVID-19 helped bring about the program, Reid-Hirsch said. Students began accessing it last fall.
“The COVID pandemic has provided us with the funds to run this programme. A few years ago we brought the Hope Clinic to Carthage, and now our students can get two $10 visits a semester; However sometimes students require more than two visits in a semester. Telehealth can fill those gaps,” Reid-Hirsch said. “This is a great resource for those who use it. We will evaluate the use of this program at the end of the contract period and see if it is something we want to continue to make available to students.
Reed-Hirsch said the Dialcare Physician Access option gives students easy-to-use solutions for general care and non-emergency ailments. Medical care being available at any time provides a great convenience to the students so that they can get care anywhere and anytime.
“Students have direct access to state-licensed and fully certified doctors, through phone or video consultations, to receive treatment and advice for colds, flu, rashes and other common ailments,” he said. “When clinically appropriate, a dialare doctor may prescribe a short-term, non-DEA controlled medication for the student to take at the pharmacy of their choice.”
Appointments with DialCare Mental Wellness Counselor are available on any day between 7 AM to 10 PM
“These appointments can be via phone or video chat upon request. So if the student feels more comfortable not seeing the provider face-to-face, that is an option, but then for those who want to see their provider, Will also make it possible to have a video option,” Reid-Hirsch said. “These appointments can last up to 30 minutes, and follow-up sessions can be scheduled for student convenience. And if the student feels more comfortable speaking to a counselor in Spanish, that option is available. Some common issues that counselors can help with are helping students work through depression, anxiety, grief, stress, eating disorders, an addiction, relationship problems, and more. ,
Teledentistry is also available.
Reid-Hirsch said, “Teledentistry provides 24/7/365 virtual consultations via phone or video chat to dentists and diagnoses on a variety of oral health ailments, urgent care, dental questions and second opinions ” “With DialCare Teledentistry, students can get the care they need on their own time – and if you’ve ever had a toothache, you know how important it is to find relief quickly.”
Students get another benefit through new telehealth services.
“eDocAmerica(is) is an online health and wellness service that gives physicians, psychologists, pharmacists, dentists, dietitians, fitness trainers, alternative medicine doctors and eye doctors 24/7 unlimited access to routine medical questions and information ,” Reid-Hirsch said. “Students can ask what they want, when they want and can always get personalized answers. They can avoid spending unnecessary time waiting at the doctor’s office for routine health problems that need to be addressed by a medical professional. could have easily been addressed through a simple online exchange.
There are some limitations though, Reid-Hirsch noted.
“For some things, it’s not best because the provider can’t physically touch and feel the patient and look closely,” Reid-Hirsch said. “However, providers are able to use their knowledge of diseases to determine if something is serious and can advise the student to see a doctor in person.”
Telehealth may take some getting used to, but it’s a great tool, Reid-Hirsch said.
Reid-Hirsch said, “Many of us were raised with the idea of ’seeing a doctor in an office setting’ and it would take some time for paradigms to change before students accepted telehealth as a norm. ” “If you’ve never used telehealth as a way to access care, it may sound a little strange the first time you use it, but students will quickly realize that telehealth is very easy to use and Suitable for certain conditions.”
Reid-Hirsch said that health and education go hand in hand.
“Increasing access to health care through telehealth is always a good thing. When it includes mental health care options, it’s even better. Some people find that the stigma often associated with going to a physical therapist’s office is embarrassing. , can be uncomfortable, or for some who don’t have transportation – just not possible.
“In one of the most comprehensive reviews of mental health studies, the rate of mental health treatment among college students had nearly doubled, from 19 to 34 percent, and that was before the pandemic. We hear students tell us that they There is a need to speak to a counselor more often than you will realize. It is not uncommon for us to see a local mental health counselor to assist students with making an appointment. But unfortunately our local counselors are booked and do not see the student right away Through the Dialcare Mental Wellness option, students can talk to a counselor seven days a week from 7 am to 10 pm. This is such an amazing resource for students now. Panola College believes that it An important resource for students, and I hope students will use it.
The program is open to students of Panola College only. They can register using the e-kit sent by email.
Providing for the health of its students is important to the college.
“Being healthy and ready to learn is always a good thing, isn’t it? We want our students to be successful and try to give them every opportunity and many helpful resources to help them succeed. When our students graduate many of them go on to work locally as nurses, welders, HVAC technicians, EMTs and paramedics, office managers, cosmetologists, and many other local jobs that serve Panola County,” Reid-Hirsch said. . “That’s why it’s important that we invest in them, because they are the ones that will be invested in Panola County and surrounding communities in the long run.”