ATLANTIC CITY, New Jersey (AP) – The maker of the popular online slot machine game, which has been the subject of a lawsuit over how much a Pennsylvania woman should be paid to win, says it “took remedial action,” but claims that there are no grounds for payment. the woman who received the $ 100,000 jackpot told her by phone that she had won.
Lisa Piluso of Yardley, PA is suing Las Vegas-based American Gaming Systems claiming that on October 2, 2020, she was playing Capital Gains slot machine on her phone and received an on-screen notification that she won 100,000 dollars.
She says the company only offered her $ 280, but later raised the offer to $ 1,000.
New Jersey regulators say the company informed them of a “bug” in the system that caused players to display incorrect symbols on their screens, suggesting they won more than they were entitled to.
On Sunday night, in an email to the Associated Press, Yulia Boguslavsky, the company’s chief marketing officer, said she had addressed the matter.
“We worked with the Compliance Department to investigate the cause of the event and, in turn, took corrective action,” she wrote. “While Ms Piluso may disagree with the outcome of this administrative process, there is no precedent for her claim and we intend to vigorously defend ourselves in court if necessary.”
The department investigated the matter and wrote to Piluso on August 27 stating that AGS had “encountered a problem / bug in the game” that mistakenly did not remove bonus symbols from previous rounds from the player’s screen.
“This mistake led customers to believe that their winnings in the bonus rounds were greater than their actual winnings,” wrote Deputy Attorney General Jennifer Russo-Belles.
The division also said it received the same AGS complaint from 13 other players and fined the company $ 1,000.
Piluso’s suit, filed in the US District Court in Camden, alleges consumer fraud and other wrongdoing.
Follow Wayne Parry on Twitter: @WayneParryAC