During the last half century, Disney has established itself as the undisputed leader in theme parks attendance.
the theme park Disney Not only are they prominently displayed in the United States. Disneyland Park in France Received 9 million visitors in 2021, almost twice that of its European competitor, Europa Park in Germany, which had 5 million attendees.
However, this time users pointed out the “bad portion of food” they offer at these places at exorbitant prices.
asome customers of Disneyland and Disney World They are complaining about the share of scarce and expensive food offered at theme parks on digital platforms and some have even described the food as “jail”.
CFO Kristen McCarthy said late last year that the company would begin “reducing portions,” but the uproar began after prices at Park restaurants were no longer available. Disney, claiming that “it would be good for the waists of the guests”. This . according to the blog Disney Inside the Magic,
Disney World in numbers
During the last half century, Disney has established itself as the undisputed leader in theme parks attendance. Disney’s various theme parks are ranked annually among the most visited parks in the world, including Magic Kingdom and Disneyland Occupy the first two places.
Most visited theme park in the world Walt Disney World Magic Kingdom, located in Florida, reported an increase in the number of visitors each year. However, this decreased slightly in 2019, with park attendance at around 20.4 million during this period. the theme park Disney Not only are they prominently displayed in the United States. Disneyland Park in France It received 9 million visitors in 2021, almost twice as many as Germany’s its closest European competitor, Europa Park, which had 5 million attendees.
In recent years, the controversial use of killer whales in shows and demonstrations in parks has sea World This has been the subject of public debate. In February 2010, a captive orca located in the park sea World He killed his trainer during a show in Florida. That year, the park reported a drop in the number of visitors.
There was also a decrease in the number of theme park visitors during the same year. sea World In California, the fall that will last through 2018, in which park attendance numbers sea World increased again.
However, on this occasion the contentious issue revolved around rations and their high price.
It all started when someone posted an official ad for the $16.99 Disney World Lobster Roll, which featured cool, juicy lobster meat on a bed of crunchy vegetables.
But the guest, who went by the name Marilyn, posted an unexpected photo of what he actually got: a whipped hot dog bun with a dollop of minced lobster meat atop half a lettuce leaf.
After complaining, blog Disney Inside the Magic Mentioned that a Disney employee “Brought you an extra lobster roll for the portion size, but unfortunately the second sandwich was just as bad as the first.”
Another angry guest from Disney World Posted a picture of a bowl of penne that contained three deflated meatballs.
“It was something for $12”, One user said.
One fan replied: “I’ve had food in the microwave that looks better.”
Another wrote: “Wow, I wouldn’t pay $12 for that.”
“Looks Like Jail Food” Another mentioned.
Others have posted pictures of appetizers that look similar, like some chopped lettuce leaves and a salad made from halved cherry tomatoes and radishes. The cheese board had only a cube and a wedge of cheese along with a piece of cheese prosciutto Rolled up with dry crackers and some unknown spread.
and that, according to the information verified by New York Post and Disney Blog, One of the managers said the reduced parts were “not because of Disney’s cost cuts” but “supply chain issues.”
However, this is not the only case that has gone viral in recent times regarding “minimum food”, as a team a few days ago influential people The restaurant of Luisito Comunica in Lima drew sharp criticism. The first thing he said after opening the box containing potatoes: “What is this?”Apparently disappointed with the amount of the share they received. “I put it in the tooth”Added Kevin GG. to continue saying “It’s a little ridiculous”,
As we see, customer experience is the key to exceeding expectations, so brands must be accurate, reliable and provide the service they guarantee. Opportunity lies in the ability to fulfill what was promised.
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Because of this, the price of Disney World tickets may increase