business information – Tommy Teja, a content creator With ShopeePay, it invites MSME actors in the field of entrepreneurship to prioritize customer satisfaction and optimize their business operations so that they can recover from the impact of the COVID-19 pandemic.
The trick is to use ShopeePay’s free transfer service. It is also in line with this year’s Republic of Indonesia anniversary theme which carries the spirit of “Recover Faster, Rise Stronger”.
According to Tommy, the potential of MSMEs in Indonesia is huge. Many offer products with new and innovative ideas. “So, it would be better if it is supported by the use of the right features for MSME businesses, such as the ShopeePay Transfer facility which presents various benefits and conveniences for both customers and business actors,” he said.
According to Tommy, there are three reasons why ShopeePay’s free transfer service is suitable for MSME players. Firstly, it is more efficient as it is free of transfer fees. MSME actors can enhance customer satisfaction by using ShopeePay Anywhere Transfer service, thereby freeing customers from admin charges while transacting through the transfer method.
“Furthermore, MSME players can also use this facility to make various vendor payments without worrying about costly expenses as they can make transfers without admin charges,” said Tommy.
Two, the free daily quota, can be transferred to more vendors. ShopeePay’s free transfer service allows MSME players to more freely transfer more vendors for different business needs. It may also make it easier for them to better manage business finances.
“Business actors are freed from the limitations of enjoying transfer services without admin fees with a fixed quota. With no daily quota for making transfers through ShopeePay, business actors can focus on other things And sellers are freed from operational hassles in terms of making payments,” Tommy said.
Third, comes the direct payment. ShopeePay’s free transfer service ensures that the money sent will be received directly or real time, “This facility is very suitable for use by MSME players as they do not have to worry about money being remitted to them by vendors or customers. ShopeePay balance sent from ShopeePay via Free Transfer service will arrive immediately, so that payment can be confirmed immediately,” said Tommy.
All these features have the potential to increase customer satisfaction as they can transact more efficiently, he added. The satisfaction that arises from these various benefits and conveniences can create loyalty to the business, and customers will not hesitate to return to the transaction.
Supporting MSME actors wishing to use social media to conduct their business, ShopeePay offers transfer features and services to fellow ShopeePay users and transfer needs to bank accounts. More profitable, users have the opportunity to receive a bonus balance of lakhs of rupees for the first transfer by 21st August. For more information visit this page.