Monday, December 05, 2022

SMEs choose to differentiate themselves through the technology of electronic signature

Among the many benefits, digital signatures allow small and medium-sized companies to save time on paperwork, digitize and innovate in their service, highlighting its sustainability.

Chile’s digital signature certifying company, IDOK, provides services ranging from digital certification for SII to platforms that allow the signing of contracts with suppliers and customers electronically.

According to data from the Ministry of Economy, Chile broke its own record in the number of small and medium-sized companies during the year 2021. Last year alone this figure reached 198,087 new companies, 39,501 more than in 2020 and 59,500 more than in 2019. Driven by the pandemic, this figure is currently rising, where over 760,000 SMEs with regular activity already co-exist in the country.

On the other hand, the recently published Digital Maturity Index (DMI) results for Latin America from EY Company show that SMEs have started their path towards digital transformation. A study of 300 SMEs in Chile indicated that 88% confirmed that the pandemic had accelerated the digitization of their companies and 71% believed they would continue with the acquisition and implementation of new technologies , all to differentiate themselves in an increasingly competitive online world. One tool that has been strongly included is the electronic signature.

“Customers want to do online, remote operations, they are not going to branches, offices. Now everything is online. SMEs increasingly want to become more technological and electronic signatures are a great advance and benefit, says Danny Vargas, commercial deputy manager of IDOK (

IDOK is a Chilean company that certifies electronic signatures and which provides various services to SMEs, starting with its digital certification to generate invoices through the Internal Revenue Service. “Many SMEs today need to obtain their electronic signature or digital certificate to be able to bill electronically and many of them do not have billing software and use the internal tax MiPyme portal. It is necessary that they have a digital certificate so that they can login to MiPyme and issue the relevant invoice. We have internal revenue accreditation to provide sales of tax certificates”, explains Vargas.

Small and medium sized entrepreneurs can buy the certificate online, download it to the computer where they are going to bill, and there they have to authenticate with their digital certificate to issue the invoice.

But electronic signatures have also helped these businesses outsource services, hiring suppliers, among other benefits. “SMEs need to sign contracts with the providers or customers of certain services and they can do it by simple or advanced signing. This can be solved quickly with all the platforms we have. Even internal documents can be signed through this platform. You will always have to certify or enroll and be prepared to do paperwork. For example, you have a great user experience on the Firmaya platform, the signing process takes a few seconds and everything is online, making your SME sustainable without the use of paper”, says IDOK executive [1],

Which platforms can my SME use?

digital certificate

* Simple electronic signature popularly known as digital certificate
* Allows you to register and issue both tickets and invoices in SII and other software in the market
* Signature of DTE (Dispatch Guide, Credit Note, Others)

Sign in to your company in one day

* Use ClaveÚnica for 100% online shopping
* It can only be used to sign the display in “Your company in a day”

Advanced Electronic Signature 100% Online

* Unique key access for 100% online shopping
* Sign documents from anywhere
* Cannot be used in “Your company in a day”

Corporate Advanced Electronic Signature

* Allows users to bulk sign multiple documents with a single action.
* Access to APIs to integrate the service with company or institution systems.

Advanced electronic signature with token

* Portable digital signature in token.
* Allows signing with probative value, integrity and non-repudiation.

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