Thursday, October 28, 2021

The collapse of Facebook, Instagram and WhatsApp: what we know so far

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Entrepreneur en Espanol. By

Facebook, Instagram, WhatsApp and Messenger suffered their longest service interruption on record on Monday, a drop that affected millions of users around the world.

Why are Facebook, Instagram, WhatsApp and Messenger down?

It’s not unusual for Facebook to have local outages, but with nearly 3 billion monthly users, it’s unusual that it has global “blackouts.”

According to the Ars Technica site, critical DNS errors were found on Facebook. The Domain Name System is the service that translates human-readable host names (such as Entrepreneur.com) into raw numeric IP addresses (such as 19.223.456.245). Without a functional DNS, a computer basically does not know how to access the server hosting the website it is looking for. However, the site mentions that Instagram also went down and that its DNS services, which are hosted on Amazon, were functional. So at this point we only have several theories and a few answers.

This is what we know so far:

As of 11am in the US continent, WhatsApp users on both iPhone and Android have not been able to communicate via message, call or video conference.

New York Times technology reporter Sheera Frenkel reported that some Facebook employees were unable to enter the social network’s buildings due to disruptions to internal services.

When trying to access Facebook through the browser, users receive a domain error message, while Instagram and WhatsApp do not load new posts or allow new searches.

Facebook posted a message for users using another social media platform Twitter at 12:22 pm on Monday.

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“We know that some people have problems accessing our applications and products,” the company wrote from its official account. “We’re working to get things back to normal as soon as possible and we apologize for any inconvenience caused.”

The Instagram PR team posted a similar message on the official Instagram Comms Twitter account.

“Instagram and your friends are having a little hard time right now, and you may have trouble using them,” the tweet read. “Bear with us, we’re on it! #InstagramDown.”

To detect service interruptions in web pages, the site Downdetector.com detected blockages in densely populated areas such as Mexico City, Los Angeles, London and Paris.

According to Euronews, Internet users who use their Facebook credentials to access third-party services, such as Pokémon Go, have also been unable to access due to a lack of connection.

Frances Haugen, a former Facebook product engineer, appeared on Monday morning as an insider leaked several internal documents last week. She accused the company of “choosing profit over safety”.

Facebook whistleblower Frances Haugen
Facebook whistleblower Frances Haugen Facebook whistleblower Frances Haugen is interviewed by Scott Pele in an undated photo for a CBS News 60 Minutes program. (Robert Fortunato to CBS News/60 Minutes/Handout via Reuters)

Facebook’s stock price on Wall Street fell nearly 6 percent to cut its value by $50 billion. Because of this, in a few hours Mark Zuckerberg’s personal wealth decreased by about $ 7 billion.

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This News Originally From – The Epoch Times

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