05/25/2023
The plenums the Senate and the Chamber of Deputies In the last debates they approved the law to ‘stop scrubbing’.by which the rules of the game are defined, as Banks except at certain times charge or offer services to consumers.
The legislative initiative, which now to the president’s sanctionhe asks to protect the right of privacy of consumersstipulating that all natural and legal persons who carry out the collection are only efforts to establish contact at certain times.
Hey senator, orator and conciliator, Alfredo Deluquefrom Party U, that the reconciled text was accepted by the greater part of the said in the senate, and He requested that the bill be sent as soon as possible for approval each a part President Gustavo Peter.
“It’s a plan he’s looking for” The rules are pretty clear as those with whom you owe financial system or any type of entitythey are kept in integrity and personal dignity Let’s check the hours and contact form that should beCompletely marked.
Tested on Mars, he decides banks will only be able to contact consumers through channels that allow and he forbids any contact on Sundays and holidaysas well as visits to the consumer’s home or workplace to make collections.
before enabled schedulesThe policy that will be made by law is that collection agents can only call customers to collect from them Monday to Friday between 7 am and 7 pmand Saturday from 8 in the morning and 3 in the afternoon.
Further, he leaves it in their hands Ministry of ICT and the Communications Regulatory Commission, coordinationRegistration of excluded numbers“In which consumers who do not want to receive calls, messages, emails or any other type of commercial or marketing contact.
