An Australian who went to Thailand fell ill and was detained for two days as he was deported back to Singapore. Richard Grant was informed by the airline that he would not be required to submit a negative test for COVID-19 upon arrival in the Asian country, however, according to the British tabloid Daily Mirror, the information was passed on incorrectly.
Upon his arrival in Thailand, he was surprised by requests to be tested for the disease. Without the necessary consequences to enter the country, he was deported to Singapore, through which he transited, and was immediately arrested in a “filthy” and “cold” detention room.
“It was a dirty closet, with two bunk beds and a toilet. There was no hot water, it was too cold and they didn’t give me any stuff. I only had shorts and a T-shirt, so I was freezing the whole time.” . It was brutal. There was a guard at my door with a gun, I wasn’t going anywhere.”
In custody, he appealed to the airline to help him and even said that he was arrested, but in this situation he was of no help: “I wish I could help you more, but the result remains the same.” . We cover, please let me know, otherwise I’ll have to end this chat.”
Two days later, Grant was released from his cell and allowed to enter Thailand. He gave his side and said that he did not get any response from Jetstar till he approached an Ombudsman.
On the company’s side, they recognize the bad situation the customer has experienced and are sorry for what happened. “This happened during a time of unprecedented government restrictions on global travel, which were changing frequently, which is why we strongly recommend that all travelers regularly check the entry requirements of the country they were traveling to. “
Additionally, the company reported that it offered the customer a travel option to “extend their time in Singapore”, but this was not used. “We sympathize with Mr. Grant and sincerely apologize for any misunderstandings that may have occurred prior to the visit. We will contact him again to see what additional assistance we can provide.”
Reasons for the arrest, Richard Give Entry to Singapore is restricted.