Thursday, November 30, 2023

Uber launches “delivery” service for e-commerce in Spain

After being a successful solution for all types of companies from the most diverse sectors in markets such as the United States, the United Kingdom or France, Uber has finally recently launched and introduced its “Uber Direct” service in Spain. A last mile shipping logistics solution for e-commerce companies, which they can facilitate in more than 200 locations across the country, offering both delivery and return services for all types of orders made through the online channel.

As detailed by the American multinational, behind the spirit of “Uber Direct” is the same commitment that Uber has maintained since its founding to facilitate the movement of people, in the case of “Uber Direct” also added the objectives of discovering itself as a tool capable of accelerating digitalization, simplifying logistics and supporting the growth of retail companies, through the online channel. A commitment in which Uber decided to launch the service “Uber Direct”, as a natural extension of the “Uber Eats” food delivery service that, as an independent platform, they launched for the first time back in the year 2014. this specific case at hand, a solution for the last mile delivery that they have now decided to launch in Spain, after the success stories that the service has already starred in countries like the United States , United Kingdom or France, with the help of thousands of businesses that already use their delivery solutions, including restaurant chains such as McDonald’s, supermarkets such as Walmart, large retail chains such as Carrefour, retail like Sephora, or technology retailers like Apple.

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“We want to help all e-commerce players in Spain grow and improve the experience of their customers by offering fast, simple and reliable delivery,” said Isabel Velasco Ybarra, director of Uber Direct in Spain , did not hesitate to check. which they sent to us from the management of the logistics platform itself. And, he added, “our delivery solution simplifies logistics and delivery and return processes,” said Velasco, “making daily life easier for companies and the end customer. “

To support local commerce

The precise test to discover in what sense and to what degree the last mile solution of “Uber Direct” can improve or streamline the purchase processes through the online channel, from the platform they detailed to us that the solution they present is a fast white label delivery service, designed for all businesses that have their own online sales channel. The companies that are within their reach they put the tools “Uber Direct”, to be able to deliver the last mile, for all types of goods purchased from specialized traders of all kinds in the sector, from restaurants and food chains, to cosmetics, electronics, toys, pharmacies, retail distribution chains or, of course, fashion companies and brands as well. It is a solution that, currently and in this first phase of its launch, companies and consumers in more than 200 locations throughout Spain can start using.

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To use the last mile delivery services of “Uber Direct”, the first step, naturally, will come from the hands of all companies and companies that have their own online sales channel, which they can include, in their shipping solutions. , those offered by “Uber Direct” for “express” deliveries, the same day or the following days. Options that, depending on each case and situation, consumers can choose once they continue to finalize their purchase processes, through the online channel.

“After choosing one of these alternatives,” they check the detail from “Uber Direct,” Uber will now take care of “carrying out the delivery of the order.” “From the customer’s point of view,” they appreciate, “the purchase experience is carried out from the beginning to the end of the business website where they buy the products,” with the confidence that it creates the entire purchase process , and simplified logistics solutions. for sellers. And “the tool offers a fast, safe and monitored delivery service”, where it tries to support “the development of local commerce”, through a complete “last mile delivery solution” that is “available in entrepreneurs from all sectors”, and from which “Uber Direct can also handle returns”.

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