A family of USA filed a lawsuit against the Google platform on Tuesday, blaming its app Google Maps of giving incorrect directions to the father of the family, who unfortunately died in a fall from a partially collapsed bridge to which the navigation system had guided him.
As reported by the CNN who had access to the complaint filed two days ago, Philip Paxson In September 2022, he used Google Maps to return home after his daughter’s ninth birthday party.
On this occasion, as it was at night, he was told this in the application I walked toward a bridge that had partially collapsed years ago and was neither properly signposted nor repaired. Tragically, the man died when his vehicle fell off the structure.
According to CNN, residents of the area are in Hickory (North Carolina) They had repeatedly asked to fix the problem or put up barriers before someone was injured or lost their life, but their requests were not met.
The family lawyer Robert Zimmerman noted in a statement released by the chain that Google Maps had directed drivers like Paxson to that route for years despite receiving complaints about it.
In addition to Google, the family is also suing its parent company Alphabet and two local companies it holds responsible for maintaining the property and the bridge for negligence.
Paxson was married and had two daughters, 9 and 7 years old. In a statement obtained by CNN, Google expressed its condolences to the family and noted that the company is reviewing the lawsuit and that its goal is to provide accurate information on its maps.