This weekly feature from S&P Global Market Intelligence in collaboration with Internet services monitoring company ThousandEyes aims to give remote workers insight into Internet service disruptions.
Continuing the declining trend that began in mid-December 2021, the number of global Internet disruptions declined 2% to 227 in the week of January 7, according to data for 2022. ThousandEyes, a network-monitoring service owned by Cisco Systems Inc.
Meanwhile, US disruptions rose 9% from last week’s 66 to 72, which recently comprised 32% of total global outages.
Last week ThousandEyes detected two notable blockages.
The January 3 outage at Oracle Corporation affected customers and downstream partners from using Oracle Cloud Services in the US. The disruption was clearly focused on nodes in Austin, Texas. The outage lasted for 12 minutes in two incidents within a 25-minute span, before being cleared at around 5:35 p.m. ET.
Microsoft Corp. experienced a disruption on January 5 that appeared to be centered on nodes in Chicago. The interruption, possibly a maintenance exercise, affected access to some downstream partners and Microsoft-based services. The 9-minute outage was pulled off at around 11:30 p.m. ET.
No collaboration-app outage was detected last week, the first such incident in over a year.
Global business-hours losses accounted for 39% of all disruptions in the past week. Metric 10 in the US. fell Week-on-week reductions rose 10 percentage points to 31%, while in Europe, the Middle East and Africa, business-time reductions rose 10 percentage points to 51%. Such outages in the Asia-Pacific region have fallen 6 percentage points to 36% of the global total.
