Avaya, along with its business partner “ho1a Innovation Metrocarrier”, helped to innovate Xalapa University and Create a hybrid educational ecosystem To provide Better communication and collaboration experience to your students and teachers.
During its 30-year history, the University of Xalpa has been characterized as an innovative institution, Before the pandemic, it was already working on an academic model of virtual educationThis includes training and certification of about 230 teachers.
However, the health contingency was the catalyst that prompted them to move all their procedures online until they developed into their current Hybrid Model EduHUX 4.0what Combines the best strategies of face-to-face and virtual learningBecause, despite adverse conditions, their enrollment increased during this period because they did not present a high level of school dropout.
technical challenge
The biggest challenge came right in March 2020Since the university saw the need for To accelerate the training process for teachers on the use of platforms and tools At that time they had software access, programming and academic planning, virtual libraries, etc. Similarly, they began to explore their technical needs: bandwidth, computer equipment, license updates, etc. So he was They decided to design hybrid classrooms and equip them with cameras and integrated audio to create a true hybrid environment.
a tailored solution
This was when “H1A Innovation Metrocarrier”, Partner D Avaya, University Institute contacted to submit Avaya CU360 Collaboration Units Uses cutting-edge technology to provide seamless, on-the-go access to cloud applications and video capabilities to ensure collaboration is more meaningful and effective than ever before; As a result of which a solution was found as per the requirements of the University.
Various tests were conducted to generate a collaborative and inclusive environment for current and virtual students. As such, currently Xalapa . university There are 55 hybrid classrooms equipped with Avaya collaboration units, There are workshops and laboratories of mechatronics, industrial engineering, architectural workshops, digital design, even practices such as journalism and communication, where both video and audio manage to adapt to their technical and academic needs. The short-term goal is to reach an infrastructure of 75 equipped hybrid classrooms.
“Hybrid Classroom is a technology ecosystem and Avaya is the heart of that ecosystem for its ease of use, its scalability, a mobile interface based on Android and adaptability to various devices such as microphone, speaker, another camera, connection and software. Or for platforms. In the end, what the student sees is not just a team, but an ecosystem with Avaya Seal at the center”, said Rafael Diaz, Director of Institutional Innovation at the University of Jalpa.
execution This was done through three execution phases in which a total of 56 cameras were implemented., in a management and development that lasted three months. Final activation of the project kicked off in February 2022 and was possible thanks to Metrocarrier, which provides connectivity to the campus in both its administrative and academic development areas.
How has the lives of students and teachers changed?
For Xalapa University, the experience and acceptance of the solution by users, students and teachers has been very good. now user In addition to having a collaborative environment in the format they choose, they will be able to record classes To be consulted later.
“Avaya has been an important provider of communication services. It is a brand that has a good presence in the market and whenever I see the name Avaya I associate it with good quality, good service, good care. Similarly, we are very satisfied with the service of Metrocarrier ho1a Innovations, who understood us, proposed to us and gave us very good and timely attention”, said the Director of Institutional Innovation.
Similarly, it said that it is an innovative university which is constantly reinventing itself, adapting to the change and transforming itself.
“We are always trying to go several steps ahead. Proof of this is that at the time we have set up these 55 classrooms, there are few other educational offerings being considered with webcams and microphones. A hybrid classroom has technology and pedagogy, it’s planned and it’s a vision of the future”, concluded Diaz.
