It will provide additional flights, the ability to operate in a larger fleet and temporary sales closures on routes where passengers need to relocate.
Avianca announced that incremental flights will begin this Monday on routes that connect Bogotá with Medellín, San Andrés and Buenos Aires. These operations will provide an offer of more than 4,000 seats to help passengers complete Viva’s flight plans and arrive at their destinations as soon as possible.
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Aviancia assistance Viva travelers assistance
The company also announced that flights to Lima and Buenos Aires will be operated on aircraft with greater capacity on a temporary basis. In the case of Peru, the Avianca aircraft will be the A320 which has more flights than 60 seats, keeping its regular operation in the A139 fleet. As for Argentina, some routes will be used in a fleet of twin Boeing 787 family, which has 70 more seats for a total of 250 passengers.
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In addition, Avianca will close its sales today and tomorrow on routes in Colombia where Viva passengers need to have more seats available.
“Today, it doesn’t matter what color our logo is, Viva’s priority is helping travelers. That is why we are available to the authorities and especially to the users a comprehensive plan, which includes measures such as: additional flights, greater fleet capacity and sales closures for routes where passengers need to relocate. We are here, we continue here and we will evaluate other actions in the coming days to continue guaranteeing the connection to the country during this time”, said Frederic Pedreira, Chief Operating Officer of Avianca.
How to access these benefits provided by Avianca?
It is important to repeat the effective protection, passengers who have confirmed tickets or reservations to fly on February 27, and on March 1 must go directly to the airport. Said relocation will be done free of charge and in order of arrival, on Avianca flights that have availability.
