Thursday, February 9, 2023

Vodafone fined 100,000 euros for not verifying identity in fraud case

The Spanish Data Protection Agency (AEPD) has imposed Vodafone fined 100,000 euros For violating personal data protection rules in case of identity theft.

As stated in the decision based on the claimant’s complaint, Vodafone registered a prepaid line linked to his personal data at the request of a third person, who impersonated his identity and possibly perpetrated an Internet scam.

Subsequently, the owner of the data was cited as being under investigation by 2 courts as a result of some Scams that were done with telephone lines through Wallapop It was attached to his person, although he claimed not to have created it.

The facts date back to November 28, 2019, when the telco had “registered without validity” a prepaid line linked to the data of the affected person, which continued to be processed by Vodafone after the service was deactivated in July 2020. ,

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For its part, the company has defended itself by maintaining that “necessary security measures were implemented” and that “fraudulent third parties exceed the security policy for private customers by providing interested party information.” which he could have obtained by illegal or fraudulent means”, the resolution publishes.

However, the AEPD refuted that: “No active behavior has been performed materially in adopting appropriate technical and organizational measures to effectively implement the principles of data protection”.

“Vodafone’s security policy is clearly ineffective and inadequatemuch less than the possibilities that current technological development provides and does not take into account obvious risk It represents the rights and freedoms of people to contract the services they sell”, he added.

Thus, the agency, which initiates the approval process on February 3, 2022 and issues an approval proposal on November 3, imposes an administrative fine of 100,000 euros on the company for breach of article 6.1 of Regulation (EU) 2016/679 on the protection of natural persons with respect to the processing and free movement of personal data.

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In addition, the telephone operator must Pay the full amount without deducting 20% (20,000 Euro) in case of voluntary timely payment. According to it, this was done, but “in a wrong account” due to “human error”.

However, the agency confirms the sanction of 100,000 euros and ends the administrative process, although they can file a controversial-administrative appeal before the National Court.

It is not the first time that the AEPD has imposed a fine on Vodafone or a large Spanish telecommunications company, nor the highest amount: in 2021 it set a fine record with 8 million euros imposed on this operator and in 2022 it will impose a fine of 3.94 million. Fined. Euro.

Nation World News Desk
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