Monday, October 25, 2021

What caused Facebook to shut down and how it affected global users, businesses

William Brangham:

That’s right, Judy.

The Facebook app, along with Instagram and WhatsApp, went dark for several hours today, and at this point, they are slowly coming back. The reason for the outage is still unclear, but for the more than three billion people in the United States and abroad who use these apps to communicate and do business, the outage was a major disruption and was a major disruption for these apps. Reminds me of the effect.

Shira Frenkel of The New York Times reports extensively on Facebook, and has been following it throughout the day. She is the co-author of “An Ugly Truth: Inside Facebook Battle for Domination”.

Sheera, Great to have you back on “NewsHour”.

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Can you help us understand what happened today?

Sheera Frenkel, co-author, “An Ugly Truth: Inside Facebook’s Battle for Domination”: So, starting at about 9:00 a.m. Pacific this morning in California, Facebook and its family of apps went down.

Including Instagram, WhatsApp, Oculus. As you said, these are platforms that affect over 3.5 billion people. And, for several hours, no one, including Facebook’s security engineers, knew what was going on.

This was enhanced by the fact that Facebook’s own internal communications were down. So it wasn’t like we couldn’t reach Facebook engineers couldn’t access their own e-mails, and in many cases they couldn’t even access their own buildings.

Nation World News Desk
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