WhatsApp will integrate a function where users and companies will be able to sign documents directly from the ‘app’ and send them “quickly and securely”, with the services of DocuSign and the launch of WhatsApp Delibery.
The messaging application continues to work to improve the user experience, in this case, speeding up work processes when signing documents, because it aims to speed up the sending of said files, offering many options and flexibility for companies and users, as well as maintaining privacy.
In this sense, the social network owned by Meta and the online document signing platform DocuSign have collaborated to offer a tool where users can sign a document directly from WhatsApp and, subsequently, send it is through the ‘app’ in a “fast. and safe” way.
Thus, both companies present the WhatsApp Delibery service, where, in addition to signing documents directly from the messaging ‘app’, users can send notifications in real time when they send their part of the signed document to be faster. up the process. process.
Specifically, as DocuSign explained in a statement on its blog, users will be able to send a direct link through WhatsApp to complete a document on the signer’s mobile devices.
With this option, the agreements provided by WhatsApp are signed “almost seven times faster than those sent by email,” according to a comparative analysis cited by DocuSign. Of all DocuSign e-signature agreements delivered through the messaging app, more than 50 percent are completed “in 15 minutes or less.”
In addition, DocuSign emphasizes that, with the inclusion of this tool, it guarantees that “more than 2,000 million users in more than 180 countries” can connect with any signer using the mobile messaging platform.
In this regard, DocuSign’s executive vice president of product management, Mangesh Bhandarkar, noted that the WhatsApp Delibery service will simplify the agreement process and allow users to “meet signers wherever they are, almost anytime.”
For his part, Meta’s vice president of business messaging, Nikila Srinivasan, emphasized that, from the company, they envision “a world where everyone can do business directly from their favorite messaging application.” For this reason, he emphasized the “reliability and security” of WhatsApp, as well as the “simplicity” of DocuSign’s electronic signature service.
Following this line, in terms of privacy, the information shared on WhatsApp Delibery will be protected as “highly confidential” information by DocuSign, since each document will be encrypted so that it cannot be manipulated when it is sent. Likewise, WhatsApp’s privacy features are also available, ensuring that notifications are “always delivered securely.”
WhatsApp Delibery will be launched as an add-on service within DocuSign’s multi-channel offering, making it available to users who are customers of the company’s Standard plan or Business Pro plan.