A female passenger on an Air Canada flight was stunned by the “food” served on the flight after she ordered several vegetarian meals, but was only served a bottle of water.
Miriam Porter, a travel blogger on TikTok who goes by @TheKindTraveler, was flying from Toronto, Canada to Frankfurt, Germany, when the incident happened.
In a viral TikTok video that has garnered over 1.2 million views, Porter revealed that he ordered several vegetarian meals during a flight of over 10 hours, but went hungry as he was only served water.
“POV: You’ve been on an Air Canada flight for over 10 hours and ordered a vegetarian meal,” her post begins.
The video then shows footage of their first “meal” flying, a bottle of water. For “Meal 2”, she showed a handkerchief with nothing on it.
Porter says he was eventually given some food, but it was a makeshift dish made by a flight attendant from leftover business class trays.
In the comments, he wrote: “Thank you to the kind flight attendant who gave me fruit and bagels from business class.”
He continued: “I love fruits but I also love whole foods!”
Passengers can choose from a selection of “special meals” in advance on Air Canada flights, ranging from vegetarian food options to diabetic, kosher and vegetarian options.
The website states, “Special meals are available in all classes of service on all flights where meal service is offered (except for flights offering Air Canada Bistro service).”
“We will not be able to guarantee that your special meal request can be served if it is submitted less than 24 hours before the first flight on your itinerary.”
However, Porter assured that his request was “well advance and confirmed (multiple times)”.
“This has unfortunately happened many times. I always order ahead and bring my own food just in case. But this time it was impossible.
His post was flooded with comments from users, with some asking why he didn’t bring his own food this time.
She replied in the comments, “I always bring my own food just in case, but I was 24 hours late and couldn’t do takeout.”
Air Canada assures: “You can bring your own snacks and meals on board, or purchase food and beverages at the airport prior to your flight; just be sure to purchase beverages after passing through security and the U.S. Be aware of the limits on bringing food through US pre-clearance when traveling to the U.S.
Porter described the situation as “annoying,” especially since she was already running late and “trying to go home with little food.” He said it took him two days to get home from Berlin.