Wednesday, March 29, 2023

Zapp announces “ship-to-customer” sales model to enhance customer convenience

Zap Electric Vehicles Limited (“Zap” or the “Company”), a UK-based high-performance electric two-wheeler company, today announced details of its innovative and unique drop-ship service. Direct-to-Customer (“DSDTC”) sales model that provides convenience, flexibility and transparency to all customers.

The platform is designed to ensure that Zapp is ‘Simple to Buy, Easy to Buy’ from the point of configuring and ordering a vehicle during the period of vehicle ownership. True to this mantra, Zap’s omnichannel approach gives customers the option to build and order their i300 performance electric city bike online or from one of Zap’s authorized dealers.

Zap plans to have a network of online and brick-and-mortar boutique-style authorized resellers, in addition to its existing online configurator and sales platform on the Zap website.

At any global network of boutiques, customers can test drive the i300 and receive assistance from trained sales staff through the setup process. Customers can also set up their bike and pay a deposit online if they wish. The process focuses on making it simple and enjoyable for the customer.

Zapp’s agile manufacturing model means that each i300 is built to order and delivered to customers in a ‘pull on demand’ model, rather than a ‘push wholesale’ model, which means that authorized resellers do not have Zapp stock Is; Rather they meet customer demand, provide advice and guidance, and offer test drives. Both boutique-style authorized resellers and online authorized resellers will receive a commission from Zapp after a customer receives their bike.

The demand strategy ensures that only the bikes that have been ordered are manufactured, minimizing material and energy waste, a key part of Zap’s commitment to Gen-2 sustainability.

David McIntyre, Zap’s Chief Commercial Officer, said: “Zapp’s sales model has been designed every step of the way to make buying and owning its vehicles easy. We pride ourselves on offering a high level of customer convenience from setup and purchase through to vehicle ownership. Our agile manufacturing model means we can fulfill customer orders quickly and efficiently, reducing environmentally damaging bulk stock build-up and financial waste.

Fundamentally, no matter how a customer selects their bike, it is ordered through Zap’s global sales platform. Zapp implements a global pricing strategy, which assures customers that they are getting the price quoted on the Zapp website. Subsequently, customers can avoid dealing with pushy salespeople or haggling, which many find off-putting in the traditional dealer-based auto retail model.

As part of Zapp’s DSDTC model, the i300 will be delivered to an address chosen by the customer, where it will be most convenient for them. The bike will be delivered in a “Zapper Van” and will be delivered to you by a trained “Zapper” technician, who will take care of the entire delivery of the bike. To enhance the convenience of the customers, any routine ongoing service of the i300 will also be done at the customer’s chosen location, be it at home, office or anywhere else, by the Zapper in the Zapper Van. Each Zapper van will be equipped with a complete tool kit and spare parts inventory.

Zapp’s DSDTC sales model is being applied to Zapp’s first product, the i300, an electric city bike with a step-up form factor with a high-output electric motor for levels of acceleration typical of high-performance motorcycles. Combines comfort and agility. This customer-centric sales model will underpin every future product Zapp releases.

proposed business combination
On November 22, 2022, Zapp and CIIG Capital Partners II, Inc., a US publicly traded blank check company ( Nasdaq: CIIG ) (“CIIG II”), announced that they have entered into a definitive merger agreement (the “Merger Agreement”). Upon the closing of the transactions contemplated by the Merger Agreement (the “Business Combination”), the combined company, Zap Electric Vehicles Group Limited (“PUBCO”), an exempted Cayman Islands company, will agree to list its common shares on Nasdaq. are supposed to. Ticker symbol “ZAPP”. The business combination is expected to close in the first half of 2023, subject to shareholder approval and other customary closing conditions.

Nation World News Desk
Nation World News Desk
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